Operations & IT Continuous Improvement Manager

2 weeks ago

Bakersfield, United States BT Trucking Full time

**Operations and IT Continuous Improvement Manager**

**Location**: West Coast
- Remote

**About Haulink**:
Haulink is a leading technology platform designed to revolutionize the construction trucking industry. Our innovative solutions streamline operations, improve efficiency, and drive growth for construction trucking companies. We are committed to transforming the industry through cutting-edge technology and exceptional service.

**Position Overview**:
**Key Responsibilities**:

- Business and Technology Integration:

- Gather and analyze business requirements, translating them into technical specifications for developers.
- Ensure technology solutions meet business objectives and translate technical needs into business language for stakeholders.
- Continuously enhance systems, processes, and practices within the organization.
- Continuous Improvement:

- Identify areas for improvement and analyze processes to optimize efficiency and effectiveness.
- Design, implement, and measure the impact of changes on both business and technology aspects.
- Work closely with stakeholders across different departments to align continuous improvement efforts with overall business strategy and goals.
- Project Management:

- Lead and coordinate the development and planning of our infrastructure roadmap.
- Manage and guide technologists, in-house teams, outsourced contractors, or vendors.
- Provide guidance on technology choices and implementation strategies.
- Disaster Recovery:

- Design, plan, deploy, and maintain a comprehensive business disaster recovery program.
- Supervision and Management:

- Supervise and manage the operations team to guide revenue growth and maintain customer relationships.

**Behavioral Competencies**:

- Leadership:

- Provide clear direction and manage performance with regular feedback.
- Set high standards of performance and pursue aggressive goals.
- Customer Service:

- Exceed internal and external customer expectations.
- Act with customers in mind and recognize colleagues as customers.
- Effective Communication:

- Ensure important information is conveyed clearly, timely and effectively.
- Demonstrate ability to gather information and data from team members and ask quality questions to fully understand their comments, while providing feedback and/or solutions that resolve issues at hand.
- Responsiveness and Accountability:

- Demonstrate conscientiousness and personal responsibility.
- Show clear accountability for team resultsresults.
- Balance team and individual responsibilities and contribute to building a positive team spirit.
- Analytics:

- Collect, interpret, and derive meaningful insights from data to inform decision-making.
- Demonstrate proficiency in analytical techniques and ability to drive strategic initiatives.

**Education and Experience**:

- Bachelor's degree in Logistics, Operations, Computer Science, Information Technology or a related field.
- Minimum of five (5) years of progressively responsible experience in a business environment.
- Strong project management, continuous improvement, and root cause analysis skills.
- Experience in disaster recovery processes and procedures for operations, systems, cloud, and desktop environments.
- Background in developing and leading technology staff or outsource partners.
- Proficiency in supporting Microsoft, AWS, Google, and OS Unix development environments.
- Understanding of security compliance and regulatory issues.
- Familiarity with Python, Docker, Jenkins, CI/CD, Gitlab, AWS, Firestore, Postgres, Flutter, MS, and Google development and business environments preferred.
- APEX certification preferred.

**Compensation**:
$120,000 - $150,000 plus bonus compensation based on experience level, skillset, and previous project accomplishments. This is a full-time position with travel required as necessary.

**Why Join Haulink?**

At Haulink, we offer a dynamic and challenging work environment where you can make a significant impact. You will have the opportunity to work closely with senior executives, take on more tasks continuously, and play a pivotal role in driving the company's success. If you are an exceptional communicator, excel at project management, and have a passion for integrating technology with business operations, we invite you to apply.

**How to Apply**:
Please submit your resume and a cover letter detailing your qualifications, experience, project accomplishments, and professional references. We look forward to hearing from you

Pay: $120,000.00 - $150,000.00 per year

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Compensation package:

- Bonus opportunities

Experience level:

- 5 years

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's (required)

**Experience**:

- Business management: 5 years (required)

Ability to Commute:

- Bakersfield, CA 93301 (preferred)

Ability to Relocate:

- Bakersfield, CA 93301: Relocate before starting work (

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