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Referral Specialist
4 months ago
Position Summary:
Orlando Health Jewett Orthopedic Institute is one of the region’s largest orthopedic and sports medicine practices, providing comprehensive care for more than 250,000 patients each year. In August 2023, the institute opened Florida’s first dedicated orthopedic hospital, featuring 75 private inpatient rooms, 10 operating suites with four virtually connected suites that can be used to train surgeons around the world, and a state-of-the-art research and innovation center with a 10-station bio skills lab and 3D printer.
In March 2023, a new medical pavilion opened adjacent to the hospital and houses outpatient clinics, an imaging suite, physical therapy spaces and the largest orthopedic ambulatory surgery center in Florida. Expertise, technology and services come together under one roof and cover the whole spectrum of care — from prevention and diagnostics to therapeutic and surgical treatment options to physical therapy, rehabilitation and performance health. The institute also holds official medical roles with multiple professional, college and high school athletic teams as well as well-known sporting events and venues.
Click here to learn more about Orlando Health Jewett Orthopedic Institute
Jewett Orthopedic Institute is hiring for a **Referral Specialist**
**Status**:Full-Time
**Location**:60 Columbia St. Orlando
**Responsibilities**:
- Completes registration and obtains insurance authorization for new patients, diagnostic testing and for hospital admissions.
- Ensures financial information and insurance has been verified.
- Updates patient insurance information in billing systems as needed
- Initiates the referral and authorization process for all services and visits.
- Works closely with nursing and medical staff to facilitate optimal patient care.
- Communicates with the scheduling department to verify each patient’s insurance requirements have been satisfied for upcoming
appointments.
- Coordinates with other departments as needed to facilitate patient’s visit.
- Provides patient with referral information for other physicians and facilities.
- Communicates effectively with all internal and external customers - PCP, Patient, clinical departments, etc. in order to obtain the
required authorization needed for each service.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- Assumes responsibility for professional development and education.
Qualifications:
**Education/Training**
- High school graduate or equivalent education.
**Experience**
- One (1) year of retail, customer service or health care.
