District Team Leader
7 days ago
Greater Philadelphia YMCA Employment Opportunity
POSITION PURPOSE
The District Leader position is a leadership position that is responsible for the Childcare Organization’s overall direction, coordination, operation, and success. The District Team Leader is directly accountable for the operation’s quality, family/child satisfaction and profitability of each site as well as District. The District Leader is GPYs liaison with site Team Leaders, educators, coaches, families, family organizations, school administration, and licensing agencies and representatives.
The District Team Leader provides daily support to a team of up to 15 ELC locations and offers ongoing leadership, motivation, and development. They are responsible for casting, coaching, communication, alignment, and holding Site Leaders and Directors (Advanced and Program) accountable to the collective Greater Philadelphia YMCA expectations. The District Team Leader acts as the Childcare ambassador, modeling and coaching staff to provide each family a great experience.
ESSENTIAL FUNCTIONS
For assigned District(s)/ELCs
- Promote(s) and represent(s) the mission and values of the YMCA. Participate as a member of the association staff team and contribute to a consistent YMCA image.
- Analyzes Net Promoter Scores to ensure the best family and child experience is delivered
- Oversees the implementation of GPY’s chosen curriculum(s) and ensures high-quality program delivery and continuous improvement in all aspects of program operations
- Maintains direct profit & loss responsibility for assigned Region, District and individual site(s)
- Helps market all childcare and related programs - seeks out opportunities to promote the program at relevant school and community events. Responsible for the internal growth opportunities of all locations in their area
- Ensures sites/programs meet state-specific licensing requirements
- Implements effective standardized operating procedures to achieve and maintain the highest possible quality rating score
- Develops positive, collaborative relationships with school administration, family-teacher organizations, outside vendor staff and GPY staff including Association Office support staff
- Manages key HR functions including scheduling, hiring and managing the performance of staff, supporting and promoting staff development and training through coaching and mentoring, and communicating with staff on classroom issues and standard operating procedures
- Creates and fosters a climate for motivation.
- Mentors Site Team Leaders to ensure continuous growth through training, developing, direction, assessing performance, and providing feedback
- Provides effective individual performance evaluations and recognition programs and awards
- Creates and sustains an environment that values all people for their unique talents. Takes an active role in promoting and leveraging practices that support diversity, inclusion, global engagement and cultural competence.
- Promotes and sustains an environment where Safety and Child Protection are at the highest priority and has zero tolerance for non-compliance
- Read and be accountable to follow the “GPY Child Care SOP” reflecting CDC guidelines; cleaning/disinfection, hygiene, health screening, PPE; ratios, and all future procedural updates to maintain a safe and healthy environment for all.
- Perform other related duties as assigned.
ROLE SPECIFIC REQUIREMENTS
- Master’s degree preferred or equivalent education and experience
- Minimum 2 years as a multi-unit manager
- Direct P & L experience
- Knowledge of child care licensing regulations preferred
- Demonstrated ability to build collaborative relationships and foster teamwork
- Experience working in a fast-paced, high-growth, entrepreneurial environment is a plus
- Strong organizational skills and the ability to multi-task, prioritize work and manage deadlines
- Must possess excellent judgment, problem-solving and decision-making skills.
OUR CULTURE
At the YMCA we value CARING, HONESTY, RESPECT, and RESPONSIBILITY in personal character and behavior and believe that they are essential to attaining our mission.
OUR MISSION
To improve lives by connecting people to health, well-being, and to each other.
The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.
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