Customer Account Representative/ Order Entry
3 weeks ago
Goodwill TalentBridge is seeking an experienced Order Entry/Customer Account Specialist for a packaging company located in Schaumburg, IL. This role is a temporary-to-hire position offering great stability and growth in a small/collaborative office.
- Monday-Friday 8:00AM-5:00PM, Starting Pay $20/HR and up._
- Why Apply?_
- Quick Response Times and Easy Onboarding Process
- Wonderful Team Environment and culture in the office
- Internal Growth and Stability
- Collaborative Team Environment
- Responsibilities_:
- Answer general questions the customers/clients may have about available products and services
- Enter customer purchase orders or sample requests; perform necessary tasks to ensure timely and accurate processing
- Maintain customer relationships by responding to inquiries promptly and efficiently and keeping record of details.
- Setup and resolve problems with customer accounts
- Forward information to appropriate departments as needed
- Provide customers with information on any open orders and invoices
- Communicate with customers via Live Chat to provide real time help and services
SKILLS & ABILITIES
- Strong verbal and written communication skills
- Data Entry/ Order processing
- Salesforce
- Attention to Detail
- Multitasking
- Organization
- Time management
Education
- High School Graduate or General Education Degree (GED)
Pay: From $20.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- No nights
- No weekends
**Experience**:
- Order entry: 2 years (required)
- CRM software: 1 year (preferred)
Work Location: In person
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