Patient Access Representative

3 weeks ago

Madison, United States SSM Health Full time

**It's more than a career, it's a calling.**

WI-SSM Health Dean Medical Group 1821 S Stoughton Rd

**Worker Type**:
PRN

**Job Summary**:
Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

**Job Responsibilities and Requirements**:
PRIMARY RESPONSIBILITIES
- Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
- Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
- Assists with coordination of activities related to insurance pre-certification/authorization.
- Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
- Performs clerical and reception duties associated with patient registration.
- Performs other duties as assigned.

EDUCATION
- High School diploma/GED or 10 years of work experience

EXPERIENCE
- No experience required

PHYSICAL REQUIREMENTS
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
- Frequent keyboard use/data entry.
- Occasional bending, stooping, kneeling, squatting, twisting and gripping.
- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
- Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
- None

**Work Shift**:
Variable Shift (United States of America)

**Job Type**:
Employee

**Department**:
5920840164 WRO Frontline Resource Staff

**Scheduled Weekly Hours**:
0
- SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_**_ _**_pregnancy, veteran status_**_, _**_or any other characteristic protected by applicable law. _Click here to learn more._

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