Patient Access Representative

3 weeks ago

Madison, United States University of Wisconsin Hospitals and Clinics Authority Full time
Work Schedule :

This is a part time, 0.7 FTE position. Shifts will be scheduled Thursday and Friday between the hours of 7:00 AM -3:30 PM and every other weekend 7:00 AM-7:30 PM. On-Call and Holiday rotation expected. Hours may vary based on the operational needs of the department.

Be part of something remarkable

Bring your customer service expertise to the #1 hospital in Wisconsin

We are seeking a Patient Access Representative - Hospital to:
  • E nter and verify demographic and insurance information, identify and collect patient financial obligations, and registers or admits the patient.
  • Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills.

Education :

Minimum - High School Diploma or Equivalent.

Preferred - Associate Degree in Business, Finance. Health Information Management or related field

Work Experience :

Minimum - One year of experience in a customer service related field.

Preferred - One year of experience in a healthcare, call center, business, financial or insurance related field.

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

UW Health East Madison Hospital - is UW Health's newest hospital and one of the most advanced hospitals and wellness centers in the country. Here, health care is seen as a holistic endeavor where our mission is to not only diagnose and treat you when you're sick, but also to partner with you in health and wellness.

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