Volunteer Services Manager
3 weeks ago
**Position Summary**:
Reporting to the Director of Community Engagement, the Volunteer Services Manager leads a best-in class volunteer program to optimize Joybound’s exceptional volunteers and programs. The Volunteer Services Manager develops, improves, and implements strategies to recruit, onboard, train, evaluate, recognize, and retain a thriving volunteer community where diverse and engaged volunteers find fulfilling roles empowering Joybound’s work on behalf of the human-animal bond.
**Key Responsibilities**:
Leadership
- Lead by action and example to advance a culture of positivity, professionalism, trust, transparency, empathy, and excellence at Joybound.
- Aligns volunteer program with the organization’s core values, goals, strategic commitments, and DEIB initiatives.
- Advocates for and meaningfully contributes to diverse, equitable, and inclusive practices.
Departmental Support, Collaboration, & Placement
- Consult and coordinate with key staff to identify each department's volunteer positions, procedures, prerequisites, and onboarding protocol.
- Trains organizational staff on best practices in volunteer management, including effective teamwork, communication, retention, and recognition strategies.
- Works with department supervisors to develop and implement volunteer onboarding and scheduling best practices.
- Assigns volunteers to align volunteer and organizational goals effectively.
Program Management
- With input and/or feedback from the Director of Community Engagement, develops and implements volunteer training curriculum, consistently streamlining and modernizing content and delivery systems to ensure training meets volunteers’ and Joybound’s needs.
- Continuously evaluates all aspects of the volunteer program, recommending improvements to senior leadership as appropriate.
- Conducts and/or oversees volunteer informational sessions, including introduction to the organization, coordination of specialized training, facilitation of ongoing volunteer opportunities as needed, etc.
- Researches and shares best practices to stay abreast of evolution in volunteer management.
- Works closely with the Talent team to align volunteer programs with policies.
- With input and/or feedback from the Director of Community Engagement, develops and implements ongoing enrichment, engagement, and recognition activities for volunteers, e.g., educational events, forums, events, department-level appreciation, etc.
- Cultivates volunteer leadership and pathways for volunteer growth and continuing education.
- Fosters an environment where volunteers feel valued, supported, and recognized for their contributions.
- Hires, trains, supervises, evaluates, commends, coaches, counsels, and/or corrects direct and/or indirect reports.
- Communicates clearly and supports an atmosphere of trust, transparency, and support to staff and volunteers.
- Investigate and resolve problems that may arise between volunteers, staff, and/or the public in a timely manner.
- Facilitates resolution between volunteers and their peers or supervisors, coaching volunteers, taking coaching, corrective, or disciplinary actions as needed.
- Research best practices for teen/high school volunteer programming and creation of high school campus clubs for future implementation.
Administration & Reporting
- Maintains and reports statistics, data, and outcomes information consistent with strategic plan.
- Prepares monthly statistical reports, including tracking of volunteer hours and additional reports as needed, managing and analyzing volunteer data.
- Prepares and monitors adherence to departmental budget by tracking budgeted expenses, revenue, and departmental impact data, reporting metrics to illustrate effectiveness.
Risk Management
- Participates in the development of Joybound’s safety protocols regarding Volunteer Services.
- Attends all designated safety training and follows established procedures governing workplace safety.
- Trains department staff and volunteers on proper safety protocols and procedures and alerts them to hazards or potential hazards in the workplace.
- Complies with all Federal, State, and local safety regulations, laws, organizational policies, procedures, and guidelines, including the legalities of volunteers as a staffing resource instead of those with employment status.
Additional Responsibilities
- Participates in annual budgeting and other planning processes as required.
- Fulfills commitments to corporate and individual sponsors in a manner that will inspire sponsor satisfaction and renewal.
- Supports events, fundraising, television requests, and other media spots as requested; provides shelter tours for guests.
- At all times, treats people and animals with respect, contributes to effective teamwork, promotes staff cooperation, and fosters public relations beneficial to Joybound.
- Other duties as assigned.
**Required Qualifications**
**Education and Experience**
- Bachelor’s degree or equivalent
-
Walnut Creek, United States Front Porch Communities and Services Full timeFront Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws. Final...
-
Walnut Creek, United States Front Porch Communities and Services Full timeFront Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws. Final...
-
District Manager
1 week ago
Battle Creek, United States District Manager Full timeDescription Using your past leadership experience, you will: Grow a portfolio of successful businesses: Develop district-level strategies to achieve each restaurant's financial, operational and customer-service goals, while addressing each unit's unique strengths and challenges. Develop and execute store level plans that build sales, increase profits and...
-
Volunteer Medical Responder
3 weeks ago
Goose Creek, United States Goose Creek Rural Fire Department Full timeJob DescriptionJob DescriptionAbout UsThe Goose Creek Rural Fire Department is a combination paid/volunteer fire department in Berkeley County, South Carolina. Our primary coverage area is the unincorporated areas of Goose Creek. We provide full-time coverage with both part-time and volunteer staff. We protect a district of over 600 residential homes, 5...
-
Volunteer Medical Responder
4 days ago
Goose Creek, United States Goose Creek Rural Fire Department Full timeJob DescriptionJob DescriptionAbout UsThe Goose Creek Rural Fire Department is a combination paid/volunteer fire department in Berkeley County, South Carolina. Our primary coverage area is the unincorporated areas of Goose Creek. We provide full-time coverage with both part-time and volunteer staff. We protect a district of over 600 residential homes, 5...
-
Volunteer Medical Responder
2 days ago
Goose Creek, United States Goose Creek Rural Fire Department Full timeJob DescriptionJob DescriptionAbout UsThe Goose Creek Rural Fire Department is a combination paid/volunteer fire department in Berkeley County, South Carolina. Our primary coverage area is the unincorporated areas of Goose Creek. We provide full-time coverage with both part-time and volunteer staff. We protect a district of over 600 residential homes, 5...
-
Walnut Creek, United States Front Porch Full timeFront Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws. Final...
-
Walnut Creek, United States Front Porch Full timeFront Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws. Final...
-
Resident Services Coordinator-AH
1 week ago
Walnut Creek, United States Front Porch Full timeSummary: The Resident Services Coordinator (RSC) is responsible for assessing and identifying resident needs that focuses on housing success. The RSC will work in a proactive manner to link elderly, people with disabilities and low-income families to supportive services and other community resources. This position must be in full compliance with HIPPA. This...
-
Sales and Service Manager
1 week ago
Walnut Creek, United States 24 Hour Fitness Full time**FULL-TIME** Full-time **LOCATION** 2800 N. Main St Walnut Creek CA 94597 **Who we are:** At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being...
-
Patient Service Representative 2
4 weeks ago
Walnut Creek, United States Healthcare Employee Services LLC Full timeJob DescriptionJob Description As a Patient Service Representative at PRN Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Essential Job Functions: Patient Interaction: Greet and welcome patients with...
-
Patient Service Representative 2
2 days ago
Walnut Creek, United States Healthcare Employee Services LLC Full timeJob DescriptionJob Description As a Patient Service Representative at PRN Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Essential Job Functions: Patient Interaction: Greet and welcome patients with...
-
Field Service Account Manager
4 weeks ago
Walnut Creek, United States Clean Harbors Full timeClean Harbors is seeking a Field Services Account Manager, to join the Environmental Sales team. The Field Services Account Manager is responsible for hunting and obtaining new Field Services business at existing accounts and new customers within an assigned territory. As an experienced professional, a Field Services Account Manager develop and deepen...
-
Associate Client Service Manager
1 week ago
Walnut Creek, United States Arthur J. Gallagher & Co. Full time** Associate Client Service Manager** **** New Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients...
-
Volunteer Coach
1 week ago
Queen Creek, United States Queen Creek Unified School District Full timeJobID: 3535 **Position Type**: Athletics/Activities/Coaching**Date Posted**: 5/30/2024**Location**: Crismon High School **This posting is for volunteer coaches that have been approved by the site athletic director. Please contact (480) 987-5583 prior to applying. Volunteers are not permitted to begin services until cleared by Human Resources.** **JOB...
-
Managing Director, Global Accounts
2 weeks ago
Walnut Creek, United States Travelers Full timeWho Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine...
-
Managing Director, Global Accounts
2 days ago
Walnut Creek, United States Travelers Full timeWho Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine...
-
Lead Project Manager
2 months ago
Walnut Creek, United States Harvest Technical Services, Inc. Full timeJob DescriptionJob DescriptionThe Lead Project Manager will work within theTransmission & Distribution Global Practice handling a project load within the region in a dynamic manner based uponthe core values of client satisfaction, commitment, dedication, integrity, safety and overall outstanding service.The Lead Project Manager's responsibilities may...
-
Lead Project Manager
2 days ago
Walnut Creek, United States Harvest Technical Services, Inc. Full timeJob DescriptionJob DescriptionThe Lead Project Manager will work within theTransmission & Distribution Global Practice handling a project load within the region in a dynamic manner based uponthe core values of client satisfaction, commitment, dedication, integrity, safety and overall outstanding service.The Lead Project Manager's responsibilities may...
-
Sr. Manager, Internal Communications
2 weeks ago
Walnut Creek, United States 501 CSAA Insurance Services, Inc. Full timeJob Information CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As...
