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Business Systems Analyst I
4 months ago
We are searching for a Business Systems Analyst I - someone who works well in a fast-paced setting. In this position, you will develop clinical/business solutions by investigating processes to understand data and communications flow with individual tasks and transactions
**Collaborates with internal core stakeholders to identify system issues and process needs, systems are being optimized**
- Assists users in determining specific requirements to increase system effectiveness
- Analyze and evaluate existing and /or proposed systems
- Document the current state into future states of clinical/business processes
- Assists in vendor analysis and selection
- Uses data to identify trends, patterns, and opportunities for the business/clinical operation. Engages users in analysis and evaluation of functional models and prototypes; identifies dependencies
**Supports continued area maintenance and program optimization**
- Provides input to project upgrades and optimization
- Develops, schedules, and facilitates test plans
- Updates/develop downtime procedures for end-users
- Develops training programs and materials/documentation for all user types
- Identifies the impacts and dependencies for optimization and upgrades
- Analyzes impact on users and determines if additional training is required
**Analyze system problems and modifications**
- Analyzes the use of existing systems to identify and resolve problems
- Evaluates business procedures and problems for process improvement
- Assists users to resolve problems
- Documents issues, activities, and solutions employing standard methodology and utilities
**Coordinates training**
- Develops and maintains training materials and training environment
- Analyzes impact on users and determine if additional training is required
- Communicates with vendors to address problems and resolutions
- Schedules sessions with users to view new systems and upgrades
- Assists with the development and training of new hires and existing employees
**Skills & Requirements**
- Required H.S. Diploma or GED. Preferred Bachelor's Degree in computer science, business administration, healthcare administration, or nursing
- 2 years’ experience in pharmacy
- Highly customer service oriented and self-motivated, takes initiative to problem solve, has multi-tasking ability, organized, detail-oriented, has good communication skills (both verbal and written), and a supportive team player
- Able to work independently
- Able to ensure close-loop communication
- Proficient or willing to gain proficiency, in Microsoft Word, Excel, and PowerPoint
