Front of House Manager

2 weeks ago


Washington, United States Pinstripes DC Full time

Description:
How would you like to have a **4 Day Work Week??**

Pinstripes is known for attracting exceptional people who are passionate about service. Our Venues are dynamic in layout and design, no one Pinstripes is the same as the other. We generally entertain hundreds of guests a week through our Bistro, Bowling, Bocce, or Bar areas. We also host and execute numerous events a week from corporate small happy hours, to social gatherings, to coursed seated dinners.

Your first exposure is an intensive training program in one of our venues. Our Managers come from all backgrounds and industries, you are not expected to be an expert on day one, and will be given many opportunities within our training program to show your strengths. Every manager is required to run a workgroup, server, bar, host, busser, etc. We work as a team to ensure our venues are run at the highest level. Our managers embody this idea and drive it with the staff on a daily basis.

Managers will be exposed to every workgroup (service, host, and bar), manage different zones of the venue, run private events, and you will see daily, weekly, and quarterly financials so it clear how to move the venue forward financially. From professional development classes, to mentoring and guidance from your colleagues, we create well-rounded restaurateurs who are also savvy businesspeople.

As we look toward the next several months, we are opening 6 new locations; 2 in California, 3 in Florida, and 1 in New Jersey. We are hiring and building up our teams at our current 13 locations so we are in a position to springboard and offer relocation to key team members to help lead these new venues. Our management team search is focused on individuals who are dedicated to consistently driving high standards and achieving service excellence. Those who enjoy a small-company-feel, are adept at building relationships, and have a single-minded focus on delivering quality should apply.

**Requirements**:
A Pinstripes Manager executes systems, interacts with guests, and holds staff accountable to company standards. He/she is responsible for day to day operations. Managers have an opportunity to quickly advance their careers forward within a growing company It is required for the Manager to:
Standards
- Knows the specs and standards in the Training Manual
- Actively seeks opportunities to uphold company standards for food, beverage, service, and aesthetics
- ** minimum high school diploma AND 36 months of hospitality experience AND 6 months of the offered job experience or related experience**

Shift Execution
- Ability to run and execute shifts
- Ability to open & close the venue with the correct aesthetics
- Maintain company standards for aesthetics throughout the shift
- Staffing Levels
- Shows ownership of assigned area
- Attention to detail
- Ensures good shift flow
- Actively controls labor to hit budgets

Coaching & Teaching
- Hold Inspirational and knowledgeable Pre-shifts
- Engaging with the staff
- Communicates the information to the staff
- Coach service in all workgroups: See It, Say It
- Ability to hold disciplinary or hard conversations with staff and hold people accountable
- Communicates staff issues well with other Managers

Workgroup
- Workgroup systems are followed in adherence to the Training Manual
- Schedules are fair, done on time, and communicated properly
- Executes corporate training program
- Understands hiring standards and participates in the hiring process
- Works well with the staff and is respected
- Holds timely inventories
- Stays in tune with the numbers
- ‘Cost of Sales’ - keeps costs in line with expectations

Staff Relations
- Professionalism
- Communication
- Strategy
- Is approachable and is the ‘Go To’ Manager on the floor

Guest Relations
- Table touches with guests
- Actively seeks to engage and connect with the guest
- Ability to handle guest situations and to solve the guest completely
- Actively seeks community involvement



  • Washington, United States The Watergate Hotel Full time

    **The Hotel** Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond...


  • Washington, United States Crab Boss On H Full time

    Job DescriptionJob DescriptionFront of House Manager Job Summary We are looking for a Front of House Manager to run the service side of our restaurant. In this position, you will hire and train servers, bussers, and hosts/hostesses, create shift schedules, and ensure that the front-of-house (FOH) runs smoothly. You are ultimately responsible for customer...


  • Washington, United States Crab Boss On H Full time

    Job DescriptionJob DescriptionFront of House Manager Job Summary We are looking for a Front of House Manager to run the service side of our restaurant. In this position, you will hire and train servers, bussers, and hosts/hostesses, create shift schedules, and ensure that the front-of-house (FOH) runs smoothly. You are ultimately responsible for customer...


  • Washington, United States The Watergate Hotel Full time

    Job DescriptionJob DescriptionThe HotelStep inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can...

  • Director of Front of the House

    Found in: Jooble US O C2 - 2 weeks ago


    Washington DC, United States The Watergate Hotel Full time

    The Hotel Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every...


  • Washington, United States District of Columbia Housing Authority Full time

    **Summary** The primary goal of this position is to serve as a confidential assistant, performing clerical and administrative program support responsibilities in accordance with the Division's mission, functions, and procedures. All activities must meet the District of Columbia Housing Authority's ("DCHA" or "Authority's") strategic goals and objectives...

  • Dishwasher/Utility

    Found in: Careerbuilder One Red US C2 - 2 weeks ago


    Washington, DC 20001, United States Yard House Full time

    Yard House - 812 7th Street Nw [Busser / Porter / Cleaning] As a Dishwasher/Utility at Yard House, you'll: Play an important part of the daily operations; Ensure the dishes, silverware, glassware, utensils, pots, pans, etc are always clean and stocked for both the Front of House and Heart of House Teams; Maintain the restrooms, facilities and ground to...

  • Front Office Staff Assistant

    Found in: Talent US C2 - 1 week ago


    Washington, United States Akima Full time

    Overview Job Summary: This position is located in the Front Office of the Global Engagement Center (GEC), Department of State, reporting to GEC’s Chief of Staff and, in his/her absence, to the Deputy Chief of Staff or Special Assistant. In accordance with GEC’s mission to “direct, lead, synchronize, integrate, and coordinate efforts of the...


  • Washington, United States The Watergate Hotel Full time

    **The Hotel** - Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond...

  • Front Desk Associate

    2 weeks ago


    Washington, United States Onelife Fitness Full time

    **Summary Objective**: Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone. Front Desk Associates are expected to surpass all expectations under the management of the Front Desk Supervisor and with support of the Front Desk Team. Most importantly,...

  • Assistant Front Office Manager

    Found in: Talent US C2 - 1 week ago


    Washington, United States Omni Hotels & Resorts Full time

    Overview Shoreham Hotel Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls. Associates can enjoy and be...


  • Washington, United States The Watergate Hotel Full time

    Job DescriptionJob DescriptionThe HotelStep inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can...


  • Washington, United States Collaborative Solutions for Communities Full time

    Job DescriptionJob DescriptionUnder the direct supervision of the Program Manager, the Case Manager, will be responsible for the 50 participant assessment, provide solution -focused strength-based family centered case management services, triage incidents to determine the immediate action in terms of relocation, coordinate for pre and post Healing Circles,...

  • Housing Case Manager

    2 hours ago


    Washington, United States Collaborative Solutions for Communities Full time

    Job DescriptionJob DescriptionUnder the direct supervision of the Program Manager, the Case Manager, will be responsible for the 50 participant assessment, provide solution -focused strength-based family centered case management services, triage incidents to determine the immediate action in terms of relocation, coordinate for pre and post Healing Circles,...

  • Front of House

    2 weeks ago


    Washington, United States Nando's PERi-PERi Full time

    We are looking for Cashiers, Food Runners, and Hosts. Please find brief descriptions of the jobs below: **Cashier**: The smiling face at the register? That’s our cashier, the Nandoca that guides the Nando’s experience at the register. The cashier accurately manages cash and credit card transactions and balancing the register at the end of the shift. The...

  • Furniture Specialist

    Found in: Talent US 2 C2 - 1 week ago


    Washington, United States House of Representatives Full time

    Summary The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 650 technical and administrative staff working in a variety of areas, including information technology, finance, budget...

  • Receiving and Warehouse Specialist

    Found in: Talent US 2 C2 - 1 week ago


    Washington, United States House of Representatives Full time

    Summary The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to thecommunity of 10,000 House Members, Officers and staff. The CAO organization comprises more than 650 technical andadministrative staff working in a variety of areas, including information technology, finance, budget management,...

  • Front Desk Agent

    2 days ago


    Washington, United States Hyatt Place National Mall Full time

    Position Summary: Front desk agents assist with all aspects of guest services and present a positive impression of the establishment. They make room reservations, provide information and services to guests and receive payment for services. Essential Functions: - Check guests in and out of the hotel according to hotel and/or brand standards. - Inform guests...

  • Senior Instructional Designer

    Found in: Talent US 2 C2 - 1 week ago


    Washington, United States House of Representatives Full time

    Summary The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 650 technical and administrative staff working in a variety of areas, including information technology, finance, budget...

  • Community Manager

    5 days ago


    Washington, United States Edgewood Management Full time

    Job Description Job Description Community Manager - LIHTC This is a skilled administrative position for the management of residential commercial real estate. Work involves managing the operations of an assigned tax credit community and performing related duties. A Tax Credit Property Manager is responsible for the management of units, ensuring compliance...