Director of Marketing

1 week ago

North Star, United States Stockbridge Munsee Community Full time

**Summary**: The Director of Marketing at North Star Mohican Casino Resort develops marketing strategies to drive revenues and enhance guest satisfaction. This role involves oversight of multiple departments, conducting market research, and ensuring regulatory compliance. Strong leadership and communication skills are essential for success in this position.

**Responsibilities**:

- Work with the Casino Director of Finance to maximize the return on marketing-budgeted funds.
- Work as a part of the Executive Management Team to create and execute organizational initiatives.
- Develop marketing plans.
- Establish marketing goals and strategies aligned with overall business objectives.
- Oversee Branding, Advertising, Promotions, Player Development, and Graphics/Media departments including, but not limited to Bus Program, Star Club, Entertainment, Database.
- Address and rectify audit findings related to the Marketing Department.
- Develop annual marketing strategic plan and budget forecast.
- Evaluate promotions and special events promptly.
- Conduct market research to segment customer base effectively.
- Prepare monthly marketing reports for the Gaming Division.
- Ensure compliance with regulatory boards and industry standards.
- Develop performance measures for Marketing Department staff.
- Foster positive public and employee relations.
- Collaborate with revenue-generating departments.
- Evaluate outcomes and adjust Marketing Plan accordingly.
- Conduct employee evaluations and set team expectations.
- Attending required training and meetings.
- Adhere to all workplace policies, procedures, and regulations.
- Maintain professional appearance and reliability.

**Culture**: At North Star Mohican Casino Resort, our culture is the heart of who we are and what we stand for. We are committed to fostering a vibrant and inclusive environment where every team member is valued, respected, and empowered to thrive. Our culture is built on a foundation of integrity, teamwork, and excellence, where collaboration and innovation are celebrated.

We embrace diversity in all its forms, recognizing that our differences make us stronger and enrich our collective experience. With a spirit of unity and camaraderie, we work together towards common goals, supporting one another every step of the way. At North Star Mohican Casino Resort, we believe in fostering a positive work environment where passion, dedication, and creativity are encouraged and rewarded. We are dedicated to providing exceptional service to our guests, exceeding their expectations at every opportunity. With a commitment to continuous improvement and growth, we embrace change as an opportunity for learning and advancement. Our culture is defined by a shared sense of purpose and a dedication to excellence in everything we do.

At North Star Mohican Casino Resort, we are more than just a workplace - we are a family. Together, we create memories, build relationships, and make a difference in the lives of those we serve. Join us and become a part of something truly special. Welcome to our community, where every individual matters, and together, we shine bright as North Star.

**Benefits**: Joining our team at North Star Mohican Casino Resort comes with a host of attractive benefits designed to enhance your overall well-being and support your future aspirations. As a valued member of our team, you'll enjoy competitive pay, generous paid time off to recharge and pursue your passions, and comprehensive medical, vision, and life insurance coverage to safeguard your health and financial security. Additionally, we offer a robust 401(k) retirement savings plan to help you plan for a prosperous future.

But that's not all. We believe in rewarding our team members beyond the workplace, which is why we offer exclusive discounts on various services and amenities, providing you with opportunities to indulge and enjoy life to the fullest. At North Star Mohican Casino Resort, we prioritize your holistic wellness and strive to create a supportive environment where you can thrive both personally and professionally. Join us and experience the difference firsthand

**Disclaimer**: The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.

**Qualifications & Education**:

- Bachelor’s degree in marketing, Business Administration, Hospitality & Tourism, or related field required.
- Five (5) years of operational experience in gaming preferred, demonstrating extensive knowledge in Branding, Advertising, Promotions, Player Development, and Graphic Content Management.
- Three (3) years of management experience is required, or directorial marketing level experience is preferred, including development of standard operating procedures, budget monitoring, and staff supervision.
- Experience as a Director of Casino Marketing preferred, preferably in a casino with at least 800 gaming m

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