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Operation Manager

3 months ago

Dover, United States Real Property Management Full time

Are you on the hunt for a dynamic opportunity that combines your skills as a manager, your interest in real estate, and your customer service abilities?

Real Property Management has the perfect role for you as a Operation Manager. You are the guardian of the properties we manage, responsible for directing a team, helping clients understand their property performance, and ensuring smooth operation of the property.

If you are a good manager with an interest in real estate, we want you to join our collaborative team

**Why You’ll Want to Join Our Team as a Operation Manager**

As an employee at Real Property Management, you are part of a team and will be leading a team and responsible for operations of a group of investment properties. You’ll have an intimate understanding of what we do and a full appreciation for the importance of the value we provide to our clients.

Our focus is on building relationships, not just tenants and toilets. You are the trusted advisor to both property owners and the residents we serve. You’ll have regular contact with property owner's, tenants and our operations team.

**Your Responsibilities as a Property Manager**
- ** Team Management - **As the operational point of contact, you will be responsible for overseeing a team which could include a leasing agent, a maintenance coordinator, a maintenance technician, and more. You will need good people skills to ensure the work is getting done and the team morale is optimized.
- ** Educate & Advise Clients - **You’ll educate the property owner on various aspects of property performance and help them see how Real Property Management goes above and beyond other companies in taking care of their properties. You will help them make decisions on rent pricing, expense management, and more.
- ** Hands-On **- As the team leader, you will need to have the skills and willingness to dive in.
- ** Property Performance - **You will ensure property performance in a variety of key performance indicators, such as: property occupancy, rent delinquency, budget variance, maintenance management, and property marketing.

**To Be Successful in this Role**
- You view every interaction as an opportunity to personally improve and to build relationship.
- You’re good at customer service and good at performing under pressure.
- You have the patience to answer questions and take the time to thoroughly educate clients.
- You are diligent about note taking and good at sticking to a process.
- You can prioritize and re-prioritize your workload as circumstances change.
- You love to see a project succeed.
- Experience leading teams and experience in maintenance are preferred.

**Job Requirements for the Operation Manager Position**

These are the minimum requirements to be considered for this position.
- You must have a working knowledge of various computer softwares.
- You must have prior experience in a customer-facing role.
- You must have strong written and verbal communication skills.

**Benefits & Pay**

Compensation for the Operation Manager position is a base pay with bonus potential. Pay is based on experience.
- Insurance plan provided._

If you are passionate about business efficiency, managing resources, and working as part of a dynamic team, this is the role for you