Operations Manager

3 days ago


Dover, United States Service Master Building Services Full time
Job DescriptionJob DescriptionBenefits:
  • IRA Retirement Plan
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance


For more than 60 years, ServiceMaster Clean has been creating cleaner, healthier, safer work environments for our customers. As a ServiceMaster Service Partner, you belong to a team that works together to deliver the best solutions and customer service to our clients.

Job Description
Preferred Candidate must have 5+ years of management experience, excellent computer skills, strong business & marketing skills, and currently live in the York, Lancaster or Adams County, PA area.

Job Description:
This person will be responsible for managing a large portfolio of facilities we perform Janitorial & Floor Maintenance services for. This includes performing inspections of buildings on a specified basis, interviewing and hiring staff for open positions, providing feedback to employees, developing a professional relationship with customers and identifying / selling add on services as needed. Other duties will include but not be limited to the following.

Maintaining adequate cleaning supplies at all accounts.
Managing labor costs.
Managing supply costs.
Fill in work as needed. Must be willing to clean & lead by example.
Assisting with special projects.
Operating and monitoring service requirements for a company vehicle.
Training new staff.
Increase brand awareness and drive sales growth
Development and management of the departmental budget to achieve revenue and profitability goals
Ability to interact effectively with executives, co-workers, and all outside reps and or vendors.
Track and report updates on staffs productivity

Qualifications

Previous Management experience.
Excellent customer service skills.
Self-sufficient.
Reliable.
Good Driving record and maintain a Drivers License.
Clean background as background check back to age 18 will be required.
Excellent problem solving skills.
Excellent skills motivating and managing employees.
Available to work consistently between 12am and 8pm, Monday thru Friday, with on call availability some weekends. Scheduled times may vary depending on the need. Ex. account start ups, training, customer meeting times, etc.
Monitor company phone as needed.
Strong business and marketing experience in B2B and B2C markets
Computer skills to include: Microsoft Word, Excel, Outlook, and Power Point
Ability to speak clear and effectively for public speaking events, presentations, key customers meeting, and engagement with executive management
Both sales and marketing management experience at a senior level

This position reports directly to the Owner and VP
Must have excellent attendance and problem solving skills.
Candidate must be highly coach-able, skilled multi-tasker, and able to manage team to meet or exceed companys growth & profitability.

EDUCATION AND/OR EXPERIENCE:
5+ years related experience and training; or equivalent combination of education and experience.
Please be sure you meet all the necessary criteria prior to applying.
This is an Executive Management position and only those who meet the criteria and have proven Management/Leadership skills and a clean background will be considered.

Additional Information
We are a growing company in a professional environment. Focusing on customer service, as well as providing a exceptional service.

Apply and become a part of ServiceMaster, one of the most respected professional cleaning companies in the Country. We pride ourselves on creating cleaner and healthier environments for our customer, their employees and customers. As a ServiceMaster Service Partner you belong to a team that works together to deliver the best solutions and customer service to our clients.
We offer paid training, excellent work/life balance and opportunities for advancement and a career path that matches your interests and goals.


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