Operations Manager

Job ID:  500875

Interstate Concrete & Asphalt Co., a CRH company, is a member of the CRH West Division family, values a culture of growth, development, and internal promotion.  We are a dynamic, growth-oriented, national aggregate, asphalt, concrete, and construction family of companies. For over 80 years, we have worked to be the preferred source of quality rock products, concrete, asphalt paving, and construction services. We have been recognized by numerous organizations for our commitment to safety, customer service, and innovation. 

Position Overview

The right candidate will be a safety minded individual who will be responsible for managing the overall operations of the Dover Ready-Mix site. This role involves direct supervision of all drivers, dispatch activities, and batch plant operations. Additionally, this individual will be responsible for batching concrete and dispatching drivers regularly.

Company Benefits

• Medical/Dental/Vision/Prescription

• Generous Paid Time Off

• 401k with Roth option & 5% Company Match

• Profit Sharing

• 9 Paid Holidays (8 Static and 1 Floating)

• Tuition Reimbursement Program

• Employee Assistance Program

• Company Paid Life Insurance

• Short- & Long-Term Disability

• Potential for Overtime

• Opportunities for Internal Mobility

• Professional Development Opportunities

• Training Provided

• Earn More with our Employee Referral Program

• Company Discounts on products, goods, services, electronics, automotive, travel & more

• Opportunities for Community Engagement

Key Responsibilities (Essential Duties and Functions)

Driver Supervisor:

• Interpret and work effectively within Company guidelines and policies.

• Directly supervise and provide leadership to all drivers, including support in annual performance appraisals, hiring, discipline, training, and scheduling mentor meetings.

• Communicate regularly with Area Manager regarding driver efficiency to improve productivity.

• Ensure compliance with DOT regulations and assist with audits as required.

• Follow-up on delivery complaints, driver complaints and be observant of quality control problems and safety concerns. 

• Observe drivers in the field insuring timely and efficient deliveries, excellent customer relations, and efficient and safe operation of our equipment.

• Handle all property damage complaints associated with drivers; insure proper reporting of incidents and follow-up. Investigate and coordinate with Safety Manager all driver related property damage and industrial injury accidents.

• Act as a safety ambassador by being a leader in safety and ensuring an exceptionally safe work environment.

Concrete Batch Plant Operator / Dispatcher:

• Direct the general operations and perform the essential duties and functions of the Batch Plant Operator and Dispatcher.

• Maintain batch plant operations to ensure timely delivery of concrete.

• Verify specific concrete on incoming tickets and enter correct mix design into computer.

• Monitor gauges, dials and operation of machinery to ensure conformance to processing specifications.

• Coordinate batching and loading of all concrete leaving plant.  Check concretes slump to ensure proper specifications.

• Communicate and receive directions from dispatch, drivers, operators and customers by radio/phone.

• Receive and schedule concrete orders for timely and efficient delivery. Assist customers in determining proper product require; quote prices as needed.

• Dispatch trucks based on load size, truck and driver capabilities and jobsite conditions.

• Communicate regularly with internal and external customers regarding scheduling and job status.

• Diagnose and repair batch plant equipment.  Coordinate equipment and personnel for larger repairs.

• Service and grease batch plant parts, i.e. change belts, chip mixer, and maintain cleanliness of plant.

• Carry and stock admixtures for batch plant

• During cold weather, may poke material and stomp lumps

• Direct general operations of loader operator and loader.

• Regular and timely attendance.

• Other tasks as assigned to meet business needs.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Minimum Qualifications

• Valid Driver’s License

• Prior experience working in the concrete and aggregate field.

• Safety minded professional who demonstrates good performance and attendance.

• Demonstrates ability to multi-task and prioritize workloads in a fast-paced environment.

• Able to perform basic mathematical functions.

• Detailed-oriented and thorough in all duties with strong written and oral communication skills.

• Ability to work well in a high stress environment.

• Proficient with PC Programs and Microsoft Office Suite (Word & Outlook)

• Demonstrate professionalism, and courtesy in dealing with management, team members, vendors and internal and external customers.

• Demonstrates the ability to conform to and maintain OSHA, MSHA, DOT and all other company or state rules and regulations.

• Demonstrates a willingness to work overtime and weekends/holidays.

• Demonstrates the ability to lead, support, and develop a team, and facilitate a positive work environment.

• Demonstrates the ability to resolve team and customer concerns.

• Must pass pre-employment physical exam and controlled substance testing.

Preferred Qualifications

• CDL preferred.

• Minimum 2 years of trucking or construction industry knowledge preferred.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is occasionally required to crawl, kneel, bend, and reach with hands and arms above their shoulders.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions; and extreme cold and/or heat. 

• The noise level in the work environment is usually moderate.

The statements included in this job description are not intended to be all-inclusive.  They represent typical elements and criteria necessary to successfully perform the job.  Other duties may be assigned as required.  Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest

Interstate Concrete & Asphalt Co., a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.