Front Desk Receptionist

2 weeks ago


Portage, United States Hampton Inn Kalamazoo Airport Full time

Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Receptionist. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and ensuring smooth operations in our office. This is a full-time position with competitive pay.

**Duties**:

- Greet and welcome visitors in a professional and friendly manner
- Answer phone calls, take messages, and redirect calls as necessary
- Provide information to callers or visitors regarding company services and products
- Perform data entry tasks to update and maintain records
- Assist with office management duties such as ordering supplies and maintaining inventory
- Act as a personal assistant to management by scheduling appointments, coordinating meetings, and making travel arrangements
- Proofread documents for accuracy and completeness
- Provide exceptional customer service by addressing inquiries and resolving issues promptly
- Perform general clerical tasks such as filing, photocopying, and scanning documents
- Transcribe meeting minutes accurately

**Requirements**:

- Strong organizational skills with the ability to multitask effectively
- Proficient typing skills with a high level of accuracy
- Experience in data entry and office management preferred
- Excellent interpersonal and communication skills
- Attention to detail and ability to maintain confidentiality
- Proven customer service experience
- Ability to work independently as well as part of a team

**Job Types**: Full-time, Part-time

Pay: From $13.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program

Schedule:

- 8 hour shift
- Evening shift
- Every weekend
- No nights
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Portage, MI 49002 (required)

Ability to Relocate:

- Portage, MI 49002: Relocate before starting work (required)

Work Location: In person



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