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Medical Receptionist

3 months ago

Portage, United States Trestlewood Pediatrics Full time

Are you an experienced medical receptionist looking to join a thriving private pediatric practice?

This role can be filled by either a single, full-time or (potentially) two part-time staff members.

**Responsibilities**:

- Greet all patients and visitors, as the first point of contact
- Register patients and confirm guarantor demographic and insurance information
- Determine and collect patient co-payments on amounts due (current and past)
- Prepare encounter form(s) for charge entry for services rendered
- Schedule appointments according to office/provider preferences and the needs of patients
- Answer telephones, take messages, route callers, and etc.
- Maintain patient medical records according to current required standards
- Obtain patient authorization for transfer of any/all PHI
- Perform basic office duties such as sorting mail, copying, filing, faxing, etc.

**Qualifications**:

- Minimum of 1-2 years of experience in customer service, ideally in a healthcare setting, including knowledge of multi-line telephones, insurance, etc.
- Strong attention to detail
- Excellent written and verbal communication skills
- Able to work independently and on a team
- Computer and EHR knowledge

**Job Types**: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance

Healthcare setting:

- Private practice

Medical specialties:

- Pediatrics

Schedule:

- Monday to Friday
- Rotating weekends

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Front Desk / Reception in medical setting: 1 year (preferred)
- Customer Service: 2 years (required)

Work Location: In person