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Inside Sales Representative
3 weeks ago
Welcome to Gordon Food Service We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...
**_ Position Summary:_**
**_ Essential Functions:_**
- Answers customer questions, investigates and corrects errors to solve customer problems.
- Arranges exception deliveries in collaboration with the Transportation department, UPS, and/or 3rd party delivery services.
- Participates in the training of new Chain Accounts Representatives and attends ongoing training sessions.
- Establishes rapport and working relationship with National Account Coordinator, National Account Manager, National Account Pricing Analyst, Chain Accounts Logistics Specialist, Logistics Sales Support Analyst, Credit Managers, Regional Chain Managers, Regional Account Coordinators and Call Center teams.
- Maintains peer relationships in the field to share issues and ideas.
- Understands and communicates effective supply chain strategies in collaboration with core teams across all GFS distribution centers, transportation departments, as well as National Account and divisional logistics.
- Performs other duties as required.
**_ What you'll bring to the table:_**
- Ability to learn and maintain knowledge of specific GFS Business Applications including Product Acquisition, Credit, Sales Support, Customer Acquisition, Non Stock, Invoice and Credit Memo Retrieval.
- Highly motivated self starter with a focus on details and accuracy in a fast paced environment
- Must develop a working knowledge of all US Gordon Food Service distribution center operations.
- Must develop a working knowledge of all US Gordon Food Service transportation departments and their respective cutoff times, routing profiles, ordering types, dedicated routes, broadline routes and any additional complex routing adjustments
- Ability to problem solve, think outside the box and develop solutions for a variety of complex business situations with the ability to balance customer needs within the framework of Gordon Food Service business practices
- Ability to demonstrate understanding of Foodservice industry and operations for Commercial and Non Commercial Segments
- Must have excellent written, verbal, organizational and communication skills as well as problem-solving capabilities.
- Must have the ability to multi-task, prioritize and be able to work independently or within a diverse and inclusive team environment.
- Understand USDA dietary regulations and commodities
- Ability to perform 10-key data entry
- Must have good customer service and time management skills.
**BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US**:
Gordon Food Service is an equal opportunity employer.
All Gordon Food Service locations are tobacco-free.
Gordon Food Service is a drug-free workplace and drug tests all employees.
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