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Front Desk Lead Receptionist
3 months ago
_**Please read fully before applying**_
We are looking for a confident and positive person who exudes health and vitality who has a desire to make a difference in other people’s lives. Four years work experience required, at least two years of continuous employment with the same employer. Previous employment in a medical/dental front office environment is a plus but not required.
**Job responsibilities include**:
- Checking in and scheduling patients
- Answering phones in a pleasant, helpful, and professional manner
- Assemble charts and maintain files
- Copy, scan, and send records as well as type letters
- Excellent communication skills, both written and verbal, with strong phone customer service skills
- Ability to create and maintain positive, effective working relationships with patients, staff, and the public
- Strong computer, internet and technology platform skills
- Able to multitask while focusing on details
- Self-motivated
- Well-organized, detail oriented and punctual
- Comfortable collecting fees from patients
Must be trainable, willing to do homework to learn scripting and office procedures.
Attending onsite/offsite training and seminar training is _**required**_.
**Full Time: 36 hours/week.**
**Hours are as follows and are not flexible.**
**Monday, Tuesday and Wednesday: 8:30am - 6:30pm**
**Thursdays: 2:00pm - 6:30pm**
**Friday: 8:30-1:00pm**
- What attracted you to this posting?
- What personal qualities would you bring to our team?
**Financial Duties**:
- Processing payments
- Billing
- Ensuring accuracy of reports, stats and EOB's
**Setting**:
- Medical
**Benefit Conditions**:
- Waiting period may apply
**Ergonomic Workspace**:
- Yes
**Typical end time**:
- 6:30 PM
**Typical start time**:
- 8:30 AM
**Work Remotely**:
- No
Pay: $20.00 - $23.00 per hour
**Benefits**:
- Employee discount
- Paid time off
Healthcare setting:
- Private practice
Schedule:
- Day shift
- Monday to Friday
**Education**:
- High school or equivalent (required)
**Experience**:
- Microsoft Office: 1 year (preferred)
- Customer Service: 1 year (preferred)
Ability to Relocate:
- Gilbert, AZ 85296: Relocate before starting work (required)
Work Location: In person