Dental Front Desk Associate

3 weeks ago


Charlotte, United States Ballantyne Family Dental Full time

Job Summary:
MUST HAVE ATLEAST 6 MONTHS DENTAL EXPERIENCE

This is for the DENTAL field only.

Spanish preferred

**Duties**:

- Greet and welcome guests in a friendly and professional manner
- Answer phone calls and direct them appropriately; 2-3 lines at a time
- Schedule appointments and maintain calendars
- Process payments and handle billing inquiries
- Maintain cleanliness and organization of the front desk area
- Assist with administrative tasks as needed
- Retrieve insurance information and follow up claims
- Know how to type fast (no one finger typing)

Qualifications:

- Previous experience in a medical or dental office setting is preferred
- Proficiency in using dental software
- Strong communication skills and ability to interact with patients and staff effectively
- Knowledge of patient service best practices
- Familiarity with phone systems and office equipment
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Pay: $19.58 - $26.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)

Ability to Commute:

- Charlotte, NC 28277 (required)

Ability to Relocate:

- Charlotte, NC 28277: Relocate before starting work (required)

Work Location: In person



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