Front Desk Agent

2 weeks ago


Charlotte, United States Midas Hospitality Full time

* Aloft - Charlotte

* Charlotte, NC, USA

* 15.00

* Hourly

* Full Time

*Medical, dental, vision; personal days; 401K plan with company match; $50 transportation allowance*

**Front Desk Agent**

**Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.**

**Start Your Journey with Midas Hospitality:**

Midas Hospitality is seeking a dynamic Front Desk Agent to join our team. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.

**What You Will Be Doing:**

* Greets, registers, and assigns rooms to guests. Issues room key and gives directions.

* Sorts incoming mail and faxes for guests.

* Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.

* Keeps records of room availability and guests' accounts.

* Computes bill, collects payment, and makes change for guests.

* Makes, confirms, and cancels reservations.

**The Ideal Candidate:**

* Previous experience as a Front Desk Agent is preferred

* Experience in a customer service industry is required

From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, ***we make room for people's dreams***. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.

As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.

Please visit our website for more information:

We offer a range of benefits including, but not limited to:

* Growth and development tools and access to learning

* Robust PTO policies

* Medical/Dental/Vision Coverage

* 401k matching

* Employee Assistance Program

* Discounted products and services

Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.

Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.


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