Guest Service Representative
3 weeks ago
**Job Number** 24090065
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Los Angeles Airport, 5400 West Century Boulevard, Los Angeles, California, United States VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
-
Guest Service Representative
1 month ago
Los Angeles, United States Marriott Hotels & Resorts Full timeNo matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointe Guest Service, Representative, Service, Guest, Retail
-
Guest Service Representative
2 months ago
Los Angeles, United States Nothing Bundt Cakes Full timeThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...
-
Guest Service Representative
2 weeks ago
Los Angeles, United States Nothing Bundt Cakes Full timeThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...
-
Guest Service Representative
2 months ago
Los Angeles, United States Buono Catering Full time**Benefits/Perks** - I need someone to work part time with availability Monday - Saturday. - Career Advancement Opportunities - Competitive Compensation **Job Summary** We are looking for a customer-focused Guest Service Representative to join our team! If you love food, and are passionate about hospitality then this is the job for you! You will be joining...
-
Guest Services Representative
3 weeks ago
Los Angeles, United States USC Full timeFrom fine dining restaurants to residential dining, **USC Hospitality** serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise **USC Auxiliary Services **and one of the largest employers on campus. We are renowned for our fresh take on self-operated food...
-
Guest Service Representative
3 weeks ago
Los Angeles, United States The Wayfarer DTLA Full timeThe Wayfarer DTLA is looking for an outstanding Guest Service Representative to work in one of the most vibrant settings in the world! Our Guest Service Representatives are hands-on, team-oriented professionals with high standards and are driven to exceed our guest's expectations on a daily basis. Situated in downtown Los Angeles on the corner of South...
-
Guest Service Representative
3 weeks ago
Los Angeles, United States The Wayfarer DTLA Full timeThe Wayfarer DTLA is looking for an outstanding Guest Service Representative to work in one of the most vibrant settings in the world! Our Guest Service Representatives are hands-on, team-oriented professionals with high standards and are driven to exceed our guest’s expectations on a daily basis. Situated in downtown Los Angeles on the corner of South...
-
Guest Service Representative
2 weeks ago
Los Angeles, United States The Wayfarer DTLA Full timeThe Wayfarer DTLA is looking for an outstanding Guest Service Representative to work in one of the most vibrant settings in the world! Our Guest Service Representatives are hands-on, team-oriented professionals with high standards and are driven to exceed our guest’s expectations on a daily basis. Situated in downtown Los Angeles on the corner of South...
-
Guest Service Representative
2 weeks ago
Los Angeles, United States The Wayfarer DTLA Full timeThe Wayfarer DTLA is looking for an outstanding Guest Service Representative to work in one of the most vibrant settings in the world! Our Guest Service Representatives are hands-on, team-oriented professionals with high standards and are driven to exceed our guest's expectations on a daily basis. Situated in downtown Los Angeles on the corner of South...
-
Guest Services Representative
2 weeks ago
Los Angeles, California, United States Auxiliary Services Full timePlease review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.From fine dining restaurants to residential dining, USC Hospitality serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that...
-
Guest Services Representative
2 weeks ago
Los Angeles, California, United States Auxiliary Services Full timePlease review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.From fine dining restaurants to residential dining, USC Hospitality serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that...
-
Guest Service Representative
2 weeks ago
Los Angeles, United States University of Southern California Full timeFrom fine dining restaurants to residential dining, **USC Hospitality** serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise **USC Auxiliary Services **and one of the largest employers on campus. We are renowned for our fresh take on self-operated food...
-
Guest Services Representative
3 weeks ago
Los Angeles, United States USC Full timeFrom fine dining restaurants to residential dining, **USC Hospitality** serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise **USC Auxiliary Services **and one of the largest employers on campus. We are renowned for our fresh take on self-operated food...
-
Guest Services Representative
1 week ago
Los Angeles, United States USC Full timeFrom fine dining restaurants to residential dining, **USC Hospitality** serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise **USC Auxiliary Services **and one of the largest employers on campus. We are renowned for our fresh take on self-operated food...
-
Los Angeles, United States USC Full timeFrom fine dining restaurants to residential dining, **USC Hospitality** serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise **USC Auxiliary Services **and one of the largest employers on campus. We are renowned for our fresh take on self-operated food...
-
Guest Service Representative
3 weeks ago
Los Angeles, United States Marriott International, Inc Full time**Job Number** 24091775 **Job Category** Rooms & Guest Services Operations **Location** W Los Angeles - West Beverly Hills, 930 Hilgard Avenue, Los Angeles, California, United States VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Organize, confirm, process, and conduct all guest...
-
Guest Service Representative
1 month ago
Los Angeles, California, United States W Los Angeles - West Beverly Hills Full timeAdditional Information Pay: $25.91/hourJob Number Job Category Rooms & Guest Services OperationsLocation W Los Angeles - West Beverly Hills, 930 Hilgard Avenue, Los Angeles, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOrganize, confirm, process, and conduct all guest...
-
Guest Service Representative
3 weeks ago
Los Angeles, California, United States W Los Angeles - West Beverly Hills Full timeJob Number Job Category Rooms & Guest Services OperationsLocation W Los Angeles - West Beverly Hills, 930 Hilgard Avenue, Los Angeles, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOrganize, confirm, process, and conduct all guest check-ins/check-outs, room reservations,...
-
Guest Service Representative
1 month ago
Los Angeles, United States W Los Angeles - West Beverly Hills Full timeAdditional Information Pay: $25.91/hourJob Number 24078017Job Category Rooms & Guest Services OperationsLocation W Los Angeles - West Beverly Hills, 930 Hilgard Avenue, Los Angeles, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOrganize, confirm, process, and conduct all...
-
Guest Service Representative
3 weeks ago
Los Angeles, United States W Los Angeles - West Beverly Hills Full timeJob Number 24091775Job Category Rooms & Guest Services OperationsLocation W Los Angeles - West Beverly Hills, 930 Hilgard Avenue, Los Angeles, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOrganize, confirm, process, and conduct all guest check-ins/check-outs, room...
