Part-time Customer Service Representative

3 weeks ago

Columbia, United States Muscle and Strength Full time

ESSENTIAL DUTIES/RESPONSIBILITIES
- Fielding and responding appropriating to incoming telephone calls from customers, members of the public, and colleagues from associated businesses who contact our Customer Relations department
- Monitoring and responding to customer interactions on social media platforms such as Facebook, Twitter and Instagram
- Responding to customers and members of the public who contact Muscle & Strength via any other medium including mail and fax or in person
- Investigates and solves customers’ problems
- Handles product exchanges, returns and refunds
- Keep up-to-date with changes to Muscle & Strength’s products and resources to advise customers
- Ensure accurate record keeping of discussions/correspondence with customers

SUPERVISORY RESPONSIBILITIES

N/A

QUALIFICATIONS
- High School Diploma or equivalent is required
- Excellent English language skills required. Proficient Spanish language skills a plus
- Knowledge of workout programs and nutritional supplementation a distinct advantage
- A background in areas such as personal training or participation in competitive bodybuilding/fitness is a definite advantage
- A willingness to learn about the products we sell through our online store absolutely essential
- Previous customer service experience (of 6 months or more) is preferred although a high level of enthusiasm for the job and demonstrated passion for fitness may compensate for lack of experience
- Exceptional communication and verbal skills
- Good computer skills and a willingness to learn the systems and software we use
- Excellent multitasking and follow up skills
- Ability to work independently and as part of a team
- A general interest in fitness strongly preferred
- Able to type 40 wpm

WORK ENVIRONMENT AND PHYSICAL DEMANDS
- The requirements of the job include the ability and willingness to remain stationary (seated) at a desk, constantly operating a computer (typing/using a mouse/looking at a monitor), for extended periods of time up to 90% of the full work shift.
- The ability to use a telephone/headset, whilst simultaneously using a computer, to interact with callers; and the ability and willingness to work in a busy environment with a high level of noise.
- The person in this position needs to occasionally move about inside the office and warehouse and frequently communicates with customers and other employees so must be able to exchange accurate information in these situations.
- This job operates in a professional office environment where the use of standard office equipment such as computers, phones, and filing cabinets is required.

**Job Type**: Part-time

Pay: $15.00 per hour

Expected hours: 15 - 20 per week

**Benefits**:

- 401(k) matching
- Flexible schedule
- Referral program

Experience level:

- No experience needed

Shift:

- Rotating shift

Weekly day range:

- Every weekend

Work setting:

- In-person
- Office

Ability to Commute:

- Columbia, SC 29209 (preferred)

Ability to Relocate:

- Columbia, SC 29209: Relocate before starting work (required)

Work Location: In person

  • Customer Service Representative, Full or Part Time

    2 weeks ago

    Columbia, United States Circle K Full time

    Store 2720822: 3416 Leesburg Rd, Columbia, South Carolina 29209 **Availability - Shift/Days**: Flexible Availability **Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. **As a...

  • Part-time Veterinary Customer Service Representative

    2 weeks ago

    Columbia, United States Van Crest Animal Hospital Full time

    We are seeking a part - time skilled customer service representative to join our team here at Van Crest Animal Hospital. CSR's are an important part of any veterinary team and are the face of the clinic. You will be the first person pets and their guardians see on the way in and the last person they see on the way out. Your positive attitude will make their...

  • Customer Service Representative

    2 weeks ago

    Columbia, United States Circle K Full time

    Store 2705183: 7901 Garners Ferry Rd, Columbia, South Carolina 29209 **Availability - Shift/Days**: Flexible Availability **Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. **As a...

  • Customer Service Representative

    3 weeks ago

    Columbia, United States VP Executives Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at VP Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service Representative

    5 days ago

    Columbia, United States VP Executives Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at VP Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service Representative

    2 weeks ago

    Columbia, United States IMKO Full time

    Job DescriptionJob DescriptionIMKO is currently looking for a Customer Service Representative for a client in Columbia, MO.Shift: Monday-Thursday, 8:00 am -5:00 pm and Friday 8:00 am - 2:00 pm (Some overtime may be required on Fridays)Position Overview:Reporting to a Brand Lane Customer Service Team Lead the CSR I role is the first line of contact across all...

  • Customer Service Representative

    1 month ago

    Columbia, South Carolina, United States Circle K Full time

    Availability - Shift/DaysCustomer Service RepresentativeWe are looking for a team member to join us as a Customer Service Representative. If you enjoy challenges, thrive in a dynamic and enjoyable environment, and aspire to advance your career - your search ends here.What you'll get as a Customer Service Representative:Medical, Vision, Dental, & Life...

  • Customer Service Representative

    4 weeks ago

    Columbia, South Carolina, United States Circle K Full time

    Availability - Shift/DaysCustomer Service RepresentativeWe are looking for a team member to join us as a Customer Service Representative. If you enjoy challenges, thrive in a dynamic and enjoyable environment, and aspire to advance your career - your search ends here.What you'll get as a Customer Service Representative:Medical, Vision, Dental, & Life...

  • Customer Service Representative

    2 weeks ago

    Columbia, South Carolina, United States Concentrix Full time

    Join our Team as a Remote Customer Service Representative (Seasonal, Healthcare)We are excited to welcome a new team member to our dynamic Customer Service Representative position specializing in healthcare services. At Concentrix + Webhelp, we pride ourselves on fostering a diverse and inclusive work environment where everyone's contributions are valued....

  • Customer Service Representative

    2 weeks ago

    Columbia, South Carolina, United States IMKO Full time

    Job DescriptionJob DescriptionIMKO is currently looking for a Customer Service Representative for a client in Columbia, MOShift:Monday-Thursday, 8:00 am -5:00 pm and Friday 8:00 am - 2:00 pm (Some overtime may be required on Fridays)Position Overview:Reporting to a Brand Lane Customer Service Team Lead the CSR I role is the first line of contact across all...

  • Remote Customer Service Representative

    1 month ago

    Columbia, United States Afni Full time

    Description What Will I Do as a Remote Customer Service Representative?   Think of the last time you called in to your cell phone provider, insurance company or your favorite clothing brand for help. Was it a great interaction or did it leave you feeling frustrated? As a Customer Service Representative, you have the opportunity to make someone’s...

  • Remote Customer Service Representative

    4 weeks ago

    Columbia, United States Afni Full time

    Description What Will I Do as a Remote Customer Service Representative?   Think of the last time you called in to your cell phone provider, insurance company or your favorite clothing brand for help. Was it a great interaction or did it leave you feeling frustrated? As a Customer Service Representative, you have the opportunity to make someone’s...

  • Lead Customer Service Representative, Full-time

    2 weeks ago

    Columbia, United States Circle K Full time

    Store 2706775: 5425 Forest Drive, Columbia, South Carolina 29206 **Availability - Shift/Days**: Flexible Availability **Lead Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. **As a...

  • Customer Service Representative

    2 weeks ago

    Columbia, Missouri, United States Club Car Wash Full time

    Provide professional customer service, and satisfactorily answers to customers queries and concerns. De-escalate situations involving dissatisfied customers, offering patient assistance and support. Call clients and customers to inform them about the Customer Service Representative, Customer Service, Representative, Retail, Automotive

  • Customer Service Representative

    3 weeks ago

    Columbia, United States Ultimate Staffing Full time

    Customer Service Representative Job PostingAre you passionate about delivering exceptional customer satisfaction and do you thrive in a fast-paced environment? Ultimate Staffing is seeking a dedicated candidate to join an established client's team as a Customer Service Representative in Columbia, MD. This is a temporary to permanent opportunity and the pay...

  • Customer Service Representative

    3 weeks ago

    Columbia, United States AOB Products Company Full time

    Job DescriptionJob DescriptionWHO WE ARE: We work where we play! Turning pursuit into passion, AOB delivers brands that move you because our success is measured by moments that matter.Position Overview:Reporting to a Brand Lane Customer Service Supervisor the CS Rep I role is the first line of contact for AOB across all channels including but not limited to...

  • Automotive Customer Service Representative

    3 weeks ago

    Columbia, United States Bannockburn Marketing Full time

    Are you passionate about cars and possess a knack for problem-solving? Do you have a strong desire to grow within a dynamic and innovative automotive industry? If so, we have the perfect opportunity for you. We are seeking an entry-level Automotive Customer Service Representative to join our team at **Bannockburn Marketing**. This role offers a unique blend...

  • Customer Service Representative

    1 month ago

    Columbia, United States American Wood Fibers Full time

    **For consideration:** Due to the nature of our raw materials and finished goods, AWF is a tobacco and smoke-free environment. **Reports to: Customer Service Supervisor** American Wood Fibers (AWF), a rapidly growing manufacturer of consumer and industrial products sold to other manufacturers and to pet, agricultural and home heating markets, seeks a...

  • Customer Service Representative

    4 weeks ago

    Columbia, United States American Wood Fibers Full time

    **For consideration:** Due to the nature of our raw materials and finished goods, AWF is a tobacco and smoke-free environment. **Reports to: Customer Service Supervisor** American Wood Fibers (AWF), a rapidly growing manufacturer of consumer and industrial products sold to other manufacturers and to pet, agricultural and home heating markets, seeks a...

  • Customer Service Representative

    4 weeks ago

    Columbia, United States Kelly Services, Inc. Full time

    We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt, accurate, thorough, and courteous responses to all customer inquiries. You will handle both routine and non-routine inquiries, ensuring effective customer relations and resolving any issues that may arise....