Student Accounts Representative I

2 weeks ago

Glen Ellyn, United States College of DuPage Full time

**Student Accounts Representative I (FT), CFRN33018AR**

**Student Accounts Representative I (FT), CFRN33018AR**
The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.

College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.

**Primary Duties and Responsibilities**:
Responsible for assisting in the collections, cash receipt processes, inquiries, and cashiering functions of the College, for student and non-student accounts in the Cashiers Office.
- Serves as front-line person at the Cashier's Office window, responding professionally and courteously to all inquiries from constituents, i.e. students, parents, and staff, through personal, electronic, and telephone communications.
- Process daily payments received by the College for all accounts receivable invoices and miscellaneous billings, for student and non-student accounts.
- Reconcile daily cash receipts by verifying cash, checks, wire, and credit card payments against data entered in Ellucian Colleague System.
- Receive, review, and process petty cash requests in accordance with department and College policy and procedures.
- Responsible for collection and follow-up of all past due student accounts assigned prior to, during, or after graduation or withdrawal from the College.
- Acts as a liaison between Accounts Receivable and internal departmental customers to ensure accurate and efficient student billing, processing non-accounts receivable deposits, posting miscellaneous fines and fees (i.e. police citations, library fines, admission fees), completion of tuition rebill requests, and handling of student account restrictions.
- Responsible for communicating and monitoring student account balances and status of payment plan installments to students, and ensuring the accurate and timely posting of student account payments, refunds, waivers, balance transfers, and adjustments.
- Accountable for the distribution of paper refund checks, including: student account refund checks, employee payroll checks, and employee reimbursement checks.
- Assists students with understanding of College payment policies, payment plans, the drop for non-payment process, IRS Form 1098-T, 529 Plans, and account balances.
- Other duties as assigned.

**Qualifications**:

- Education
- High School diploma or equivalent required.
- Experience
- One year of experience in a general office setting or cashiering field required.
- Must be computer literate, with working knowledge of Windows.
- Experience in student accounts, accounts receivable or collections preferred.

**Working Conditions**:

- PC, telephone, ten key calculator, copy machine, and FAX machine.
- Enclosed Cashier area.
- This position requires a background check and drug screen at the expense of the college.

**Hybrid Remote Eligible**:Yes

**Hiring Range**:
Classified 8 Hourly ($18.30)

Competitive starting pay is dependent on education and experience. College of DuPage also offers a generous benefits plan which includes paid time off, tuition discounts for employees and dependents, medical, dental, vision effective the first day of employment, and retirement benefits in a collaborative and friendly environment.

College of DuPage is an equal opportunity employer. We are committed to diversity and creating an inclusive environment for all employees.

College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.

jeid-a30532779e18724a93530d168224d8d1

  • Associate Director, Student Financial Assist

    1 week ago

    Glen Ellyn, Illinois, United States InsideHigherEd Full time

    Associate Director, Student Financial Assist & Scholarship (FT), MFRE13600SFAAssociate Director, Student Financial Assist & Scholarship (FT), MFRE13600SFAThe College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for...

  • Library Assistant I

    2 weeks ago

    Glen Ellyn, United States College of DuPage Full time

    **Library Assistant I (PT), CP1N14363LRC** **Library Assistant I (PT), CP1N14363LRC** The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate...

  • Administrative Assistant I

    2 months ago

    Glen Ellyn, United States College of DuPage Full time

    **Administrative Assistant I (PT) Temp, CPTN13533SS** **Administrative Assistant I (PT) Temp, CPTN13533SS** The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home...

  • Library Assistant I

    3 days ago

    Glen Ellyn, United States College of DuPage Full time

    **Library Assistant I (PT), CP1N14363LRC** **Library Assistant I (PT), CP1N14363LRC** The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate...

  • Student Stagecrew Worker

    2 weeks ago

    Glen Ellyn, United States Glenbard Township High School District 87 Full time

    Position Type: Seasonal/Stagecrew/AV Assistance Date Posted: 6/1/2024 Location: Glenbard East, North, South, & West Date Available: As Needed Closing Date: Until filled Position: Part Time Student Stagecrew WorkerClassification: Voucher employee Pay Rate: $15.00 per hour Characteristics: Organized Self-directed Able to work independently or with minimal...

  • Personal Banker Associate I

    4 weeks ago

    Glen Ellyn, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Personal Banker I position will provide an exceptional customerexperience by cultivating, maintaining, and enhancing long lasting relationships with existing and...

  • Personal Banker Associate I

    3 weeks ago

    Glen Ellyn, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Personal Banker I position will provide an exceptional customerexperience by cultivating, maintaining, and enhancing long lasting relationships with existing and...

  • Custodian I

    4 weeks ago

    Glen Ellyn, United States College of DuPage Full time

    **Custodian I (FT), 3rd shift, CF3N30772FOM** **Custodian I (FT), 3rd shift, CF3N30772FOM** The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate...

  • Customer Service Representative

    1 month ago

    Glen Ellyn, United States Goldfish Swim School - Glen Ellyn Full time

    Job DescriptionJob DescriptionSmile its a small action that makes a big difference! We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintain a get it mentality, a want it attitude and the capacity to learn and grow professionally and personally. That is why we...

  • Customer Service Representative

    1 month ago

    Glen Ellyn, United States Goldfish Swim School - Glen Ellyn Full time

    Smile… it’s a small action that makes a big difference! We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintain a “get it“ mentality, a “want it” attitude and the “capacity” to learn and grow professionally and personally. That is “why” we...

  • Insurance Account Representative

    1 month ago

    Glen Ellyn, United States Dick Valentine - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Route Sales Representative

    1 week ago

    Glen Ellyn, United States Whisha Specialty Coffee Distributors Full time

    **WHISHA MISSION**: To enhance and accelerate the transition of coffee from a commodity product to a specialty item. **POSITION**: Route Sales Representative **JOB SUMMARY**: Route Sales representatives are responsible for writing, delivering, and merchandising orders to all stores assigned on their route. RSR’s will drive a company issued vehicle along...

  • Industrial Motors Sales Representative

    1 week ago

    Glen Ellyn, United States DREISILKER ELECTRIC MOTORS INC Full time

    :We are growingWe are a family-owned business and we pride ourselves in providing the very best electric motors solutions for our customers. If you are who loves to get in front of the customer, understands the customer needs, and provides excellent service and solutions we would like to talk to you about our Industrial Motors Sales Representative...

  • Industrial Motors Sales Representative

    2 months ago

    Glen Ellyn, United States DREISILKER ELECTRIC MOTORS INC Full time

    Job DescriptionJob DescriptionDescription:We are growing!We are a family-owned business and we pride ourselves in providing the very best electric motors solutions for our customers. If you are who loves to get in front of the customer, understands the customer needs, and provides excellent service and solutions we would like to talk to you about our...

  • Industrial Motors Sales Representative

    3 weeks ago

    Glen Ellyn, United States DREISILKER ELECTRIC MOTORS INC Full time

    Job DescriptionJob DescriptionDescription:We are growing!We are a family-owned business and we pride ourselves in providing the very best electric motors solutions for our customers. If you are who loves to get in front of the customer, understands the customer needs, and provides excellent service and solutions we would like to talk to you about our...

  • Dispatcher I

    1 month ago

    Glen Ellyn, United States Southern Company Full time

    We are looking for a reliable Dispatcher to provide effective and efficient scheduling and routing of emergency and non-emergency work to field technicians. Provide excellent customer service with inbound customer inquiries as well as outbound follow-up calls. Responsible for creating and maintaining a positive customer experience while running an efficient...

  • Dispatcher I

    1 month ago

    Glen Ellyn, United States The Southern Company Full time

    We are looking for a reliable Dispatcher to provide effective and efficient scheduling and routing of emergency and non-emergency work to field technicians. Provide excellent customer service with inbound customer inquiries as well as outbound follow-up calls. Responsible for creating and maintaining a positive customer experience while running an efficient...

  • Dispatcher I

    1 month ago

    Glen Ellyn, United States Southern Company Full time

    We are looking for a reliable Dispatcher to provide effective and efficient scheduling and routing of emergency and non-emergency work to field technicians. Provide excellent customer service with inbound customer inquiries as well as outbound follow-up calls. Responsible for creating and maintaining a positive customer experience while running an efficient...

  • Dispatcher I

    3 weeks ago

    Glen Ellyn, United States Southern Company Full time

    We are looking for a reliable Dispatcher to provide effective and efficient scheduling and routing of emergency and non-emergency work to field technicians. Provide excellent customer service with inbound customer inquiries as well as outbound follow-up calls. Responsible for creating and maintaining a positive customer experience while running an efficient...

  • Dispatcher I

    3 weeks ago

    Glen Ellyn, United States The Southern Company Full time

    We are looking for a reliable Dispatcher to provide effective and efficient scheduling and routing of emergency and non-emergency work to field technicians. Provide excellent customer service with inbound customer inquiries as well as outbound follow-up calls. Responsible for creating and maintaining a positive customer experience while running an efficient...