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Director of Medical Staff Services
3 months ago
Description:
Axiom Care is a fast-paced, rapidly growing substance abuse treatment and sober living housing provider with locations in the Phoenix metro area and Apache Junction. We primarily serve low-income and justice-involved individuals who are seeking to change their life for the better. We achieve this by offering multiple levels of care along with medical services, evidence-based professional counseling, case management, housing assistance, employment assistance, and more.
**Job Summary**
The Director of Medical Staff Services assumes authority, responsibility, and accountability for the delivery of medical services in the facility. In collaboration with the Medical Director and organization Administration, allocates department resources in an efficient and economic manner to enable each resident to attain or maintain the highest practical physical, mental, and psychosocial well-being. Collaborates with other departments, medical professionals, consultants, and organizations, including government agencies and advocacy groups, to develop, support and coordinate client care, related administrative functions, and to represent the interests of the facility.
Duties/Responsibilities
- Develops, maintains, and implements nursing and medical policies and procedures that conform to current standards of nursing practice, Axiom’s philosophy, and operational policies while maintaining compliance with state and federal laws and regulations.
- Communicates and interprets policies and procedures to nursing staff, and monitors staff practices and implementation.
- Ensures delivery of compassionate quality care and medical supervision as evidenced by adequate services and staff coverage on unit, absence of odors, general cleanliness, and apparent maintenance of optimal patient functions.
- Exercises overall supervision of patient care.
- Oversees or is responsible for competency testing and all related records for new hires.
- Collaborates with physicians, consultants, community agencies, and institutions to improve the quality of services and to resolve identified problems.
- Oversees and supervises development and delivery of in-service education to equip nursing staff with sufficient knowledge and skills to provide compassionate, quality care and respect for patient rights.
- Works closely and consults with the Medical Director on any urgent issues.
- Establishes, implements, and monitors the infection control program designed to provide a safe, sanitary, and comfortable environment designed to prevent the devilment and transmission of disease and infection.
- Prepares or reviews infection control surveillance reports to identify trends and to develop effective actions to control and prevent infections.
- Coordinates and/or develops on-going QA activities for nursing services to monitor nursing compliance with standards and regulatory requirements through rounds, interviews, and record reviews. Compiles summary of findings for the Quality Assurance committee.
- Participates in budget development for the nursing department, and for medical, nursing, and central supplies. Assures nursing staff properly charges out ancillaries used.
- Helps the Administrator prepare staff for inspection surveys, instructing staff on matters of conduct and disclosure, being interviewed by inspectors, immediate corrections of problems noted by surveyors, etc.
- Reviews and reinforces important standards previously cited.
- Participates in the preparation of the Plan of Correction response to an inspection survey and implements any follow-up QA required for any nursing allegations.
- Communicates directly with patients, families, medical staff, nursing staff, interdisciplinary team members, and Department Heads to coordinate care and services, promote participation inf care plans, and maintain a high quality of care and life for residents.
- Promotes customer service and hospitality.
- Responds in a timely manner and adequately resolves complaints or concerns from residents or families about nursing services.
- Monitors facility incidents and complaints to identify those defined as unusual occurrences by State policy and promptly reports such occurrences to CEO for appropriate action.
- Monitors complaint reports for allegations of potential abuse or neglect, or the loss or misappropriation of resident property, and participates in these investigations.
- Promotes compliance with accident prevention procedures, safety rules, and safe work practices to prevent employee injury and illness and control worker’s compensation costs.
- Interacts courteously with residents, family members, employees, visitors, vendors, business associates, and representatives of government agencies.
- Acts in an administrative capacity in the absence of the Administrator.
- Participate in direct-care nursing activities such as patient assessment when necessary, depending on levels of staffing.
- Perform other duties as assigned by management.
**Requir
