Manager

3 weeks ago

Evanston, United States Goldfish Swim School - Evanston Full time

A passion for leading a team and working hard alongside them
- The ability to face conflict and come to fair resolution
- The ability to receive feedback and make important changes
- The ability to give feedback in a meaningful way
- Comfortable with on the spot problem solving
- Understands the importance of asking for help when it is needed
- Has the confidence to put things learned to use in high pressure decision making situations

**Summary**: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.

**Benefits**:
**Full Time**:

- **30 Hours or more (up to 40 available)**:

- **Set work schedule, with changes quarterly to accommodate for class schedules if needed**:

- **Leadership opportunities**:

- **BCBS PPO & HSA Health Insurance with options for Dental & Vision**:

- **Accrued PTO from the Start**:

- **Valuable work experience**:

- **Increased social opportunities**:

- **Future references/referrals**:

- **$20/hr with regular increases and bonuses**:

- **Paid training**:

- **Weekly pay day
- start this week, get paid next week**:

- **Free lessons for siblings or children**

**We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN We desire to maintain a “get it mentality, a “want it” attitude and the “capacity” to learn and grow professionally and personally. If this mission sounds like something you could get behind, we want to hear from you**

**Primary Responsibilities**:

- Directs and controls the daily operations to ensure the school is running according to Goldfish Swim School standard operating procedures.
- Assists General Manager and Assistant general manager with fulfilling the daily tasks
- Manages the staff and encourages high productivity, excellent performance and positive employee satisfaction
- Trains and oversees the aquatics department to provide superior swim instruction to the students.
- Gains knowledge and experience in the pool operations necessary to maintain a safe and sanitary swim environment.
- Initiates workplace employee engagement with the goal of achieving improved employee satisfaction.
- Provides direction in the retail and vending departments; also provides sales and marketing training to all qualified staff
- Works with staff on class scheduling, student progress, customer service and employee performance & training.
- Directs and oversees the implementation of the Emergency Action Plan and all safety procedures for the facility and trains staff
- Advances through cross-training in multiple roles and substitutes when necessary
- Acts as a Goldfish Swim School “ambassador” to provide a Golden Experience to our students, families, and team members.

**Job Qualifications and Skills**
- Prior related leadership, management and teaching experience is preferred (supervisory roles)
- Trained in a Deck Supervisor role is preferred
- Problem solver and creative thinking skills to identify and resolve challenges that students encounter
- Excellent communication and organizational skills
- Comfortable addressing conflict in the the workplace
- Flexible with schedule to meet the needs of the school

Pay: From $20.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance

Experience level:

- 1 year

Shift:

- Day shift
- Evening shift

Weekly day range:

- Every weekend
- Monday to Friday

Application Question(s):

- How many years of People Management experience do you have?
- We work with a set schedule, weekly. Are you able to commit to working at least 3 evenings until 7:30 or 8pm and a weekend shift, Saturday or Sunday?

Ability to Relocate:

- Evanston, IL 60202: Relocate before starting work (required)

Work Location: In person

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