Administrative Associate

4 weeks ago


New Britain, United States Friendship Service Center, Inc. Full time

The Administrative Associate oversees all administrative tasks related to the

backbone maintenance of the agency, including but not limited to the following:
Duties and Responsibilities:

- Instill the mission of the FSC in your daily work: “Our work is love made visible”;
- Greet donors, volunteers and visitors by with courtesy and a welcoming attitude, directing

them appropriately and presenting a positive image;
- Schedule, reschedule, and confirm meetings on behalf of Executive Leadership;
- Maintains an inventory of and routine for ordering office supplies;
- Maintains security by keeping a safe and clean reception area at 85 Arch;
- Answers phones and directs calls when needed; alerts staff to visitor arrival;
- Participants in FSC Safety Committee in conjunction with other departments/buildings;
- Picks up and distributes mail; is responsible for ensuring mail is sent out;
- Responds to information requests from the community and collaborates with FSC staff to

provide prompt responses to questions;
- Oversees the break scheduling and front desk coverage of FSC properties to ensure

cohesive operations;
- Acts as back-up coverage for any location in need of front desk administration due to

staffing shortages or call-outs;
- Maintains complete confidentiality of all business-related information;
- Draft policies and procedures as assigned, using agency branding and templates and in

partnership with Agency leadership;
- Tracks training, certifications and insurance expirations for all staff;
- Assist Executive Leadership in carrying out office related tasks as requested, including

data entry, typing, meeting scheduling, phone screening, and filing as needed;
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties,

responsibilities and activities may change at any time with or without notice at the discretion of the employer.

Pay: From $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Spanish (required)

Ability to Commute:

- New Britain, CT 06051 (required)

Work Location: In person



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