Order to Remittance Specialist

4 weeks ago


Concord, United States PerkinElmer Full time

**Responsibilities**:

- Drive process to ensure delivery of forecasted revenue. One point of contact to provide information spanning product availability, lead times, supply chain issues, and NPI deliverables into the sales organization.
- Represent the sales organization as the single point of contact for Manufacturing to help determine order prioritization including coordinating requirements for pre-positioning requests to support the revenue forecast.
- Review sales forecast funnel for configuration needs, terms and conditions, and critical delivery timelines
- Delegate cross-functionally responsibility to resolve Order holds and drive owners to complete tasks.
- Provide strong communications to Commercial and Customer Care teams regarding delivery expectations and performance.
- Ensure shipment delivery requirements with Logistics.
- Provide accurate risk assessment to Sales & Finance of in-quarter fulfillment versus expected backlog. Partner with Procurement teams for sourcing, delivery dates, and replenishment activities for order fulfillment of Purchase to Stock materials (local items/specials)
- Interface with all internal customers (i.e.: Sales, Supply Chain, Operations, Logistics, Trade Compliance, Product Management, Finance, etc.) to ensure high-quality order fulfillment and excellent communication.
- Meet or exceed execution targets for the OTR organization including but not limited to full order fulfillment cycle-time by subterritory and product line.
- Driving to identify and implement continuous performance improvements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time.

Basic Qualifications:

- Bachelor’s degree and 3+ years of experience in order management, product management, operations, customer care, and/or import/export of a B2B product-based business

OR
- Associate degree and 5+ years of experience in order management, product management, operations, customer care, and/or import/export of a B2B product-based business

OR
- HS/GED and 5+ years of experience in order management, product management, operations, customer care, and/or import/export of a B2B product-based business

Preferred Qualifications:

- Highly motivated goal-oriented self-starter with the ability to learn and work independently and manage competing priorities. - Fluency in English, additional language skills beneficial
- Experience in import/export and/or customs is a plus.
- History of success with working cross-functionally in a matrixed environment
- Excellent interpersonal skills, with evidence of teamwork and collaboration
- Demonstrated aptitude and success in fostering solid, value-based relationships. Excellent organizational and time management skills, including multi-tasking and the ability to prioritize and meet deadlines, follow up, and attention to detail.
- Adaptable to multiple requests and changing demands. - Superior attention to detail

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.



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