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Loss Prevention Camera Surveillance Specialist

3 months ago

Los Angeles, United States Goodwill Southern California Full time

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal

Essential Duties & Responsibilities
1. In a non-Security Officer role, provides professional overnight surveillance and partnership to the Loss Prevention team and Law Enforcement. Focusing on protecting Goodwill buildings and employees during overnight hours.
3. Answers company overnight cell phone in a professional manner and ensures cell phone is always charged.
4. Alertness to incoming camera motion alerts and urgency to verifying alerts for possible burglary, break-in, vandalism, other incidents, contacting Loss Prevention Manager and Law Enforcement on any verified observed incident.
5. Contacts Facilities for any repairs needed to related to an incident that occurred; burglaries, vandalisms, etc..
7. Assists Loss Prevention team with special projects and assignments
8. Multi-tasks operating camera systems during shift. Basic trouble shooting camera issues and partnership with Information Technology department. Making sure all camera systems are working properly
9. Maintains overnight surveillance log; Keeps an organized and updated work binder.
10. Assists with training new hires of Asset Protection Camera Specialist position and ongoing development.
11. Effectively de-escalates difficult or aggressive individuals in a professional manner.
12. Communicates in details to Law Enforcement and Loss Prevention Manager of incident observed that is being reported so that a quick response can be done with mínimal confusion.

Education & Experience
- 1-2 years of security or loss prevention experience preferred.
- DVR Camera System knowledge required. Knowledge of DVR camera systems: Verkada, Transendent, Blue Iris preferred.
- High school diploma or general education degree (GED) required.
- Ability to communicate with Law Enforcement in a clear detailed manner.
- Ability to deal quickly with problems in a professional and courteous manner.
- Ability to distinguish objects at a distance and up close.
- Must have basic knowledge of computer programs in a Windows environment, including Word, Excel, Teams and E-mail.
- Other software / systems - Security surveillance camera systems, including Verkada, Transcendent, Blue Iris.
- Background and drug screen required.

LI-DNI

Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.
Equal Employment Opportunity
Goodwill is committed to a policy of equal employment opportunity for applicants and employees.
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.
Nondiscrimination on the Basis of Disabilities
It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.