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Loss Prevention Specialist

2 months ago


Los Angeles, California, United States The RealReal Full time
About the Role

The RealReal is seeking a highly motivated and detail-oriented Loss Prevention Specialist to join our team at our Authentication Center. As a key member of our Asset Protection team, you will play a critical role in ensuring the security and safety of our facilities, employees, and customers.

Key Responsibilities:
  • Assist with all aspects of Loss Prevention, investigations, physical security, and safety within the Authentication Center.
  • Provide exceptional customer service and support to TRR employees and customers.
  • Conduct daily, weekly, and monthly audits to ensure shortage control, safety, and adherence to Asset Protection policies and procedures.
  • Assist with daily video reviews, high-value investigations, and special projects in support of the Asset Protection and Operations Team.
  • Support off-site functions such as photo shoots, private showings, events, and other activities as needed.

Requirements:
  • Strong customer service skills and a professional attitude.
  • Ability to write and communicate in a professional manner.
  • Understanding of high-end retail and brands.
  • Ability to lift and move 50lbs of merchandise and supplies.
  • 2 years of Loss Prevention, Asset Protection, or Security experience preferred.

What We Offer:
  • Competitive hourly rate.
  • Employee Stock Purchase Plan.
  • 401K with Company Match.
  • Medical, Dental & Vision Insurance.
  • Paid parental leave.
  • 18 Paid Time Off (PTO) Days and 10 Paid Holidays.

About The RealReal:

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods. We provide a safe and reliable platform for consumers to buy and sell their luxury items. Our team of experts inspects thousands of items each day to ensure authenticity and quality. We are committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status.