Deputy Director, Cure

2 weeks ago

Alexandria, United States US National Credit Union Administration Full time

**Duties**:
This position is located in the Credit Union Resources and Expansion (CURE), National Credit Union Administration (NCUA). The Office is responsible for supporting the Director in establishing policy, overseeing program direction, and providing the necessary leadership to achieve organizational and strategic goals.

As the Deputy Director, CURE, you will:
Assist the Director by planning, implementing, coordinating, and evaluating CURE programs. This includes developing plans for and coordinating programs of joint effort, defining the respective roles and responsibilities of the parties involved, and assigning internal responsibility for executing the programs.

Provide expert advice and assistance to the Director, CURE, agency executive staff, and managers on Chartering and Field of Membership (FOM), new credit union development, low-income, and Minority Depository Institution (MDI) oversight, credit union training, and the Community Development Revolving Loan Fund (CDRLF) program.

Review, update, and monitor CURE program goals, objectives, and priorities to ensure alignment with agency plans and internal operating plans.

Recommend long-range program plans, goals, objectives, and milestones which serve as a basis for substantive change in the organization and administration of programs.

Work in partnership with managers at all levels to develop new ways to improve customer service. Originate and lead management practices and objectives that will provide a customer service, employee-oriented, high-performance culture that emphasizes employee engagement, quality, productivity, goal attainment, and ongoing development of a superior workforce.

Lead and supervise a collaborative and innovative workforce responsible for Chartering and FOM, oversight and development of new credit unions, low-income and MDIs, the CDRLF program, and education through training and informational briefings.

**Requirements**:
**Conditions of Employment**:

- You must complete a Public Financial Disclosure Form.
- You must be a U.S. Citizen.
- This position is eligible for telework.
- Suitable adjudication of background/security investigation is required.
- You may be required to serve a trial or probationary period.

**Qualifications**:

- For the SS-01 grade level, you must have one year (12 months) of full-time specialized experience comparable in difficulty and responsibility to the CU-15 grade level in the public or private sector. Qualifying specialized experience is defined as experience supervising a staff; establishing policies, overseeing program support as it relates to licensing, chartering, and operations of credit unions or other financial institutions, and implementing an organization's strategic goals.
- **You must provide specific details in your resume as to how your work experience meets the specialized experience for this position.** Please include the month, year, grade and hours worked for each position held. Failure to provide specific details in your resume may result in an ineligible rating due to not meeting the specialized experience. Ensure that your experience and accomplishments reflect the Executive and Technical Competencies.- **Executive Core Qualifications (ECQs)**: You must clearly demonstrate in your resume that you possess all the executive qualifications listed below. We recommend that your resume emphasizes your level of responsibilities, the scope and complexity of programs managed, and your program accomplishments, including the results of your actions.
- Although it is not required, applicants are encouraged to address the Executive Core Qualifications and Technical Qualification separately.- **Leading Change.** This qualification encompasses the ability to develop and implement an organizational vision, which integrates key national and program goals, priorities, values, and other factors. Inherent to it is the ability to balance change and continuity, to continually strive to improve customer service and program performance within the basic government framework, to create a work environment that encourages creative thinking, and to maintain focus, intensity and persistence, even under adversity.
- **Leading People.** This qualification involves the ability to design and implement strategies which maximize employee potential and foster high ethical standards in meeting the organization's vision, mission and goals.
- **Results Driven.** This qualification stresses accountability and continuous improvement. It includes the ability to make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of programs and policies.
- **Business Acumen.** This qualification involves the ability to acquire and administer human, financial, material, and information resources in a manner which instills public trust and accomplishes the organization's mission, and to use new technology to enhance decision-making.
- **Building Coalitions/Com

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