Project Manager

2 weeks ago

Bethesda, United States GAP Solutions, Inc. Full time

Provide services as a Project Manager in support of the overall functions of the Office of Research Services (ORS), Medical Arts Branch (MAB) with the of the National Institutes of Health.

**Duties and Responsibilities**:
Under supervision of the Federal Task Lead (FTL) and in collaboration with branch staff, the staff will serve as the project manager and lead artist for assigned visual communications and graphic design projects. Project lifecycle may consist of any or all the following components:
Intake and planning
- Initial consultation with customer regarding the nature of visual/digital communications and graphic design projects. Determine scope, target audience, messaging, purpose, budget, timing, objectives, and other key information. Results/data shared by customer should be fully understood to ensure successful translation to target audience.
- Inform Creative Director and/or Branch Chief about “rush” requests and consult with them on the most cost-effective and efficient way to fulfill them.

Production
- Coordinate, assign, and monitor all aspects of project. Track progress and provide reports, summaries, descriptions, and other materials as agreed. Address delays/risks and associated impact and communicate to relevant stakeholders in a timely manner. Serve as liaison between program (Maximo/BSB), development, and support teams.
- Maintain governing priorities and schedule during project’s lifespan. Continually evaluate requirements and recommend improvements that maintain scope, purpose, and objectives.
- Coordinate, conduct, and participate in important off-site activities and discussions, relevant to project management activities and goals.
- Vendor management
- Source vendors and services for project tasks via established mechanisms such as GSA, NIH BPAs, and sole proprietors registered on SAM.gov.
- Obtain cost estimates and draft procurement documentation (e.g., statement of work, independent government cost estimate, sole-source justification) for approval and submission by designated branch staff.
- Monitor vendor activities and alert branch and/or procurement staff of any issues.
- Budget
- Assist project owners in managing financial aspects of project including budget monitoring, forecasting, billing, and responding to requests for information.
- Analyze spending on an ongoing basis. Alert stakeholders immediately of potential overruns and obtain written approval for adjustments and/or increases.
- Ensure accuracy and timeliness of team’s hours/activities and overall project spending; meet branch productivity and billing requirements. Log project expenditures within designated tracking tool and provide updates to stakeholders as required.
- Review budget reports for accuracy and completeness.

Project analysis
- Measure project performance - quantitatively or qualitatively - against other projects and established branch goals, measures, and objectives. Identify corrections and/or recommend improvements in the following project areas:

- Project-related activities and documentation;
- Tracking and progress reporting including dashboards, summaries, milestone updates, and work breakdown;
- Organizational web and marketing processes;
- Scheduling practices; and
- Budget/Expenditures and risk management.

Best practices and sharing
- Coordinate with other branch staff on the identification, sharing, and implementation of project best practices and common approaches. Review branch project plans, documentation, and processes and recommend improvements.
- Consult with Creative Director and Branch Chief on MAB overarching program and design standards to ensure consistency, impact, and quality.
- Ensure all project files and documentation are uploaded to branch library and maintained for business continuity purposes.

General guidelines
- Graphics and design work should conform to branch standards.
- Designated project management and design software shall be utilized. Files are stored and backed up according to established protocols with appropriate access granted to branch staff as needed.
- “Rush” requests are processed in a timely manner with impacted staff fully apprised in advance.

**Basic Qualifications**:

- Master’s in graphic design or related discipline; Bachelor’s and (8) years of experience equates to a master’s degree.
- At least (8) years of experience in a graphic design field.
- Software
- Required - Expert abilities in:

- Microsoft Office 365 Suite including SharePoint and Teams
- Adobe Creative Suite, Photoshop, Illustrator, InDesign, Acrobat

**Minimum Qualifications**:

- Excellent, effective communication skills (oral and written) at all levels of the organization.
- Excellent organizational and time-management skills and ability to work independently.
- Proven design and web content management skills with particular emphasis on accurately conveying complex medical and scientific terminology/concepts visually to lay audiences.
- Proven project developm

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