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4 months ago

Wilmington, United States Nemours Full time

Nemours Children's Health is seeking a Phlebotomist, (full-time, day-shift) to join our team in Wilmington, Delaware.
Work Schedule: Mon-Fri 8-5

As one of the nation's leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children - even those who may never enter our doors - through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.

**Phlebotomist to collect blood specimens from pediatric patients, including newborns. Stellar customer service skills required. Ability to work flexible schedules as needed.**
- Collects specimens - primarily blood specimens - on patients of all ages, but primarily pediatric patients, by venipuncture and capillary methods, paying close attention to patient safety, comfort and accuracy of information (e.g., specimen label), and acting courteously and professionally at all times. Patients may be newborns who require very careful attention and support; patients may also be complex patients with special needs. Attention must be paid to collecting specimens appropriate for the tests ordered by the physician, as well as to appropriate blood amounts, especially, taking into consideration the patient's size, condition and the need to minimize discomfort to the patient and family. Distributes specimens to correct laboratory section as assigned. Performs all associated paperwork or computer entry to complete specimen collection.
- Collects specimens on adults as assigned; i.e., hospital employees, participants in research protocols or when associated with the care of hospital/practice patients.
- Uses information systems as required for patient and laboratory information.
- Accurately records information as assigned (e.g., completion of outside laboratory requisitions, etc.)
- Courteously and professionally provides "reception" services, e.g., telephone coverage, meeting and greeting customers, visitors, employees, etc. Follows hospital customer service guidelines.
- Picks up and delivers specimens, reagents, etc., as assigned.
- Maintains work area in a neat fashion, including disinfecting equipment, bench top, etc. as required or assigned. Performs cleaning (e.g., of lab, storage areas, as assigned).
- Follows all laboratory and hospital safety policies, infection control policies, etc. Must be able to perform functions using Personal Protective Equipment (PPE), and barrier protection, such as disposable gloves, laboratory coats, shields, goggles, etc. Must be able to use new safety protocols as assigned, for example, enhanced PPE.
- Participates in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation.
- Reviews inventory of lab supplies, informing supervisor or designee, and ordering supplies as appropriate. Checks expiration dates as required, informing supervisor or designee if problems develop (such as shipments of lab supplies with very short expiration dates). Follows laboratory section inventory procedures (e.g., recording date received, condition when received, checking order forms, invoices, etc.) Retrieves supplies, equipment from storage areas as needed.
- Trains others as assigned, for example, other clinical associates learning phlebotomy skills.

**Job Requirements**
- High School Diploma required. Training in a phlebotomy program required.
- Minimum of one (1) year experience required.
- Pediatric phlebotomy experience preferred.
- Stellar customer service skills required.
- Ability to work flexible schedules as needed.