Retail Store Manager

3 weeks ago

New York, United States Alpha Industries Inc. Full time

**Company Description**
Since 1959 Alpha Industries has designed and sold high quality, military-inspired outerwear that remains true to its heritage. The authenticity of the brand’s top styles, the MA-1 Flight Jacket and the M-65 Field Coat, have kept Alpha Industries at the forefront of fashion. We have a global brand, sold in every major market around the world. We collaborate and work with a long list of the very best brands and designers. We actively engage with, and have huge ambitions to be at the very forefront of streetwear and youth culture.

Alpha Industries offers a casual, family-friendly work culture. You’ll be joining a passionate team that works hard to deliver on our brand mission and to ensure that our customers have a positive experience with our clothing.

As Alpha Industries Retail Store Manager you will oversee daily operations, supervising operational and organizational standards of the store. The position will focus on consistently improving the customer experience and achieving monthly sales goals. The manager will partner with the Retail Operations Manager on in-store events, staff training and supporting additional marketing efforts. Communication is critical for this position to provide insights and feedback to the corporate team on opportunities of improvement. You will represent the brand through communication, and professionalism, as well as ensuring staff at the store are fashion and brand ambassadors through personal style and provide an excellent face-to-face customer experience that educates customers on the brand and connects them with the perfect experience/product for their needs.

Position pay range: $65,000 - $70,000

**PRIMARY JOB RESPONSIBILITIES**:

- Demonstrates sales leadership by playing a key role on the selling floor.
- Motivating the sales team to meet sales objectives by training and mentoring staff
- Innovate ways to increase store’s foot traffic, expand customer base and increase profitability.
- Hiring, training, and overseeing staff
- Preparing detailed reports on buying trends, customer requirements, and profits
- Undertaking store administration duties such as managing store budgets and updating weekly reports
- Monitoring inventory levels and partnering cross-functionally for replenishment
- Consistent and effective communication of corporate priorities to store team
- Achieving execution of merchandising shifts to planned set timelines, suggesting changes as appropriate.
- Responsible for ensuring any back-stock is secured and processed
- Loss Prevention: Maintaining awareness of customers and associates; safeguarding confidential information, cash and credit card information and merchandise; Train and coach associates on cash registers, shortage control policies and other front-end procedures.
- Treats all customers, associates and other leaders with respect. Demonstrates courtesy, kindness and professionalism at all times.
- Maintains a professional appearance, in accordance with company dress code. Ensures all associates adhere to the company dress code at all times.
- Partner with Retail Operations Manager to establish BOH process
- Support store event programming with Alpha marketing team
- Collect data points on sales, consumer insights and other pertinent information. Provide both positive and constructive feedback to the Alpha team so we can continually improve the consumer experience

**SUPERVISORY RESPONSIBILITY**:

- Manages the store associates, responsible for performance management, hiring and training of staff

**Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Passionate and experienced retail manager
- Excellent communication and interpersonal skills
- Customer service-oriented and in-depth knowledge of retail business management processes
- Ensures accountability and execution
- 3+ years in fashion retail experience
- 2+ years in management
- Strong management and customer management abilities
- Fashion or lifestyle experience (at forward thinking brand)

**PHYSICAL DEMANDS**:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This position requires the ability to spend 100% of working time standing, walking and moving around the store
- Ability to occasionally push, pull and lift more than 25 pounds
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach and stoop
- Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies

**Additional Information

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