Customer Service Representative Iii

2 weeks ago

Des Plaines, United States Ceva Logistics Full time

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL._
- We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement._
- DARE TO GROW Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?_

YOUR ROLE
- Are you known for providing impeccable service? Are you passionate about managing transportation of goods and meeting the needs of high volume accounts? If so, we have an opportunity that would allow you to work with clients to establish detailed profiles and procedures that best serve their export process.WHAT ARE YOU GOING TO DO?- Oversee customer’s freight through tracing and tracking. Maintain contact with the airlines, trucking companies and any agents that will be handling the freight to ensure shipper and consignees are aware of any problems.
- Ensure service completion and provide proof of delivery.
- Manage customer support by responding to and handling all daily customer service requests. Notify customers of any delays in shipping and dispatching points. Prepare and assist with quotes for customers.
- Responds promptly and professionally to customer needs.
- Manages complex transactional or emotional customer situations promptly and professionally meeting commitments for service and assistance.
- Gathers and analyzes information skillfully.
- Balances team and individual responsibilities; exhibits objectivity and openness to others’ views.
- Perform various data management tasks - enter shipment data in system; prepare rates and invoice House Air Way Bills; run sales reports, maintain and file reports.
- Process pick-up requests and enter data in the system.
- WHAT ARE WE LOOKING FOR?- Education and Experience: High School Diploma or GED; Three to four years related experience. Three to four years industry experience, preferred.
- Characteristics: Ability to read and interpret documents and write routine correspondence. Responds promptly and professionally to customer needs. Gathers and analyzes information skillfully.
- WHAT DO WE HAVE TO OFFER?- With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.- We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.ABOUT TOMORROW- We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.- CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.- CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.-
- Outstanding benefits for employee and family including multiple health plans(company contribution to h

  • Customer Service Representative

    2 days ago

    Des Plaines, United States Unique Repair Services. Inc. Full time

    **Customer Service Representative** Are you looking for a job where you can talk and walk the walk? Look no further! We're hiring Customer Service Representatives to join our fun and friendly team. As a Customer Service Representative, you'll be the voice of our company, handling calls from customers and providing them with top-notch service. But don't...

  • Customer Service Representative

    24 hours ago

    Des Plaines, United States Unique Repair Services. Inc. Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeAre you looking for a job where you can talk and walk the walk? Look no further! We're hiring Customer Service Representatives to join our fun and friendly team.As a Customer Service Representative, you'll be the voice of our company, handling calls from customers and providing them with...

  • Customer Service Representative

    7 days ago

    Des Plaines, United States iFLY World Full time

    ** Customer Service Representative** **Job Category****:** Operations **Requisition Number****:** CUSTO003047 Showing 1 location **Job Details** **Description** **Customer Service Representative (Up to $20/hr.)** **Our mission is to deliver the dream of flight! Learn about iFLYs Indoor Skydiving.** **iFLY is a global company with 33 U.S. locations. This is...

  • Customer Service Representative

    2 weeks ago

    Des Plaines, United States Utica National Insurance Group Full time

    ** Customer Service Representative** **Job Category****:** CR&E **Requisition Number****:** CUSTO004724 Showing 1 location **Job Details** **Description** If you seek a truly outstanding employment experience, Utica National is the place for you. We are always looking for conscientious, customer-oriented people - whether you're a seasoned insurance...

  • Customer Service Representative/Warehouse

    2 weeks ago

    Des Plaines, United States Rentokil Initial Group Full time

    **Customer Service Representative/Warehouse** CAROUSEL_PARAGRAPH * Des Plaines, Illinois * Customer Service/Support * 29366 Rentokil ** Share Job** ** Job Description** **Customer Service Representative** Target Specialty Products is proud to be a leading national wholesale distributor of specialty agricultural chemicals, application equipment, products,...

  • Customer Service Representative/Warehouse

    3 days ago

    Des Plaines, United States Rentokil Initial Full time

    **Customer Service Representative/Warehouse** CAROUSEL_PARAGRAPH * Des Plaines, Illinois * Customer Service/Support * 29366 Rentokil ** Share Job** ** Job Description** **Customer Service Representative** **Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!** Target Specialty Products is proud to be a leading national wholesale...

  • Customer Service Representative

    3 days ago

    Des Plaines, United States Utica National Insurance Group Full time

    ** Customer Service Representative (Bilingual)** **Job Category****:** CR&E **Requisition Number****:** CUSTO004521 Showing 1 location **Job Details** **Description** If you seek a truly outstanding employment experience, Founders Insurance Company, a division of Utica National Insurance Group, is the place for you. We are always looking for conscientious,...

  • Sales and Customer Service Representative

    7 days ago

    Des Plaines, United States ASAP Business Resolutions Inc Full time

    Job DescriptionJob DescriptionASAP Business Resolutions, Inc. is looking for a hard working, goal driven, determined individual to join our team for an Entry-Level Sales and Customer Service position.Opportunities for growth and advancement into a management & team leadership in the Chicago area!ASAP's main focus is in face to face sales for some of the...

  • Customer Service Representative

    2 weeks ago

    Des Plaines, United States Dayton Freight Full time

    Overview: This is a 3rd Shift position Shift Available: 10:30 PM- 7:00 AM Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. Paid holidays (8); paid vacation and...

  • Customer Service Representative

    1 week ago

    Des Plaines, United States Feldco Factory Direct Full time

    **Customer Service Representative At Vertical Chimney Care** **Salary**: The pay rate for this position will be 17.00/Hour **Schedule**: Monday through Friday From 8am to 4:30pm; Occasional Saturdays based on seasonal business demands will be required (roughly once per month) **Job Summary**: Vertical Chimney Care is actively seeking a meticulous and...

  • Customer Care Representative I>

    2 days ago

    Des Plaines, United States STERIS Full time

    Steris Corporation - Des Plaines, IL, US, 60018 [Customer Service Representative] As a Customer Care Representative at Steris Corporation, you'll: Act as the first point of contact for customer inquiries and needs including order placement, order resolution, product assistance, and service dispatch; Ensure customer concerns or requests are being taken care...

  • Customer Service Representative I

    2 weeks ago

    Des Plaines, United States Utica National Insurance Group Full time

    ** Customer Service Representative I (Bilingual preferred)** **Job Category****:** CR&E **Requisition Number****:** CUSTO004687 Showing 1 location **Job Details** **Description** If you seek a truly outstanding employment experience, Utica National is the place for you. We are always looking for conscientious, customer-oriented people - whether you're a...

  • Customer Service Specialist

    2 weeks ago

    Des Plaines, United States Thrive Chicago Co Full time

    Job DescriptionJob Description The customer service specialist representative role is an intricate entry level position. On a day to day basis the customer service representative will show/display the products and services that our clients have to offer to the retail consumer base. We negotiate with clients often so good communication is a must. A lot of...

  • Customer Service Specialist

    2 weeks ago

    Des Plaines, United States Nu-Way Industries, Inc. Full time

    Description: - Create and maintain the Customer database with all Customer information including: Account number, Billing and Shipping addresses, Contacts, Representatives (Sales, Customer Service, Planning), Financial information, Shipping Manifests, Industry Classifications, Customer Specific Quality and any other requirements per EUP instructions - Enter...

  • Customer Service Specialist

    1 week ago

    Des Plaines, United States Nu-way Industries Full time

    Job Type Full-time Description •Create and maintain the Customer database with all Customer information including: Account number, Billing and Shipping addresses, Contacts, Representatives (Sales, Customer Service, Planning), Financial information, Shipping Manifests, Industry Classifications, Customer Specific Quality and any other requirements per EUP...

  • Solar Support/customer Service Representative

    5 days ago

    Des Plaines, United States Sun N Us LLC Full time

    **Job Description**: Key Responsibilities: Customer Service: - Serve as the primary point of contact for customers regarding their solar projects. - Provide regular updates to customers on the status of their installations. - Address customer inquiries and concerns promptly and professionally. - Maintain a high level of customer satisfaction through...

  • Customer Service Representative

    2 weeks ago

    Des Moines, United States Kemin Industries Full time

    At Kemin, we are passionate in our effort to create a world class customer experience. We are seeking a Customer Service Representative to join our team. The ideal candidate will go above and beyond to ensure that our customers' account needs are met Customer Service Representative, Customer Service, Customer Experience, Representative, Manufacturing, Retail

  • Customer Care Representative I

    5 days ago

    Des Plaines, United States STERIS Full time

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary HuFriedyGroup, a STERIS company, is a global leader in the manufacturing of dental instruments and products designed to help dental practitioners perform at their best....

  • Customer Care Representative I

    2 weeks ago

    Des Plaines, United States STERIS Full time

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **Position Summary**: The Customer Care Representative’s primary role is to manage inbound calls by providing order placement, service dispatch, technical product assistance and order issue...

  • Guest Service Representative

    2 days ago

    Des Plaines, United States Comfort Inn Full time

    **SUMMARY STATEMENT** Assures the highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries **PRIMARY DUTIES AND ACCOUNTABILITIES** Room Assignments, Changes, and Issues - Checks guests into and out of the...