Customer Service Representative

3 weeks ago

Des Plaines, United States Unique Repair Services. Inc. Full time

**Customer Service Representative**

Are you looking for a job where you can talk and walk the walk? Look no further We're hiring Customer Service Representatives to join our fun and friendly team.

As a Customer Service Representative, you'll be the voice of our company, handling calls from customers and providing them with top-notch service. But don't worry - this isn't your average call center job.

**If so, join our team as a Customer Service Representative here at Unique Repair Services You will work in our Des Plaines office with others who love what they do and enjoy daily.**

These things make working here even better:

- ** No Cold Calling**:

- ** No Night Shifts**:

- ** Inbound Calls**:

- ** A 8 hour work day**:

- ** Career Advancement Opportunities**

At Unique Repair Services, you won't just sit there waiting for the phone to ring. Our call center is constantly busy; it will keep you challenged and set you up for success.

**Responsibilities of Customer Service Representative**:

- Promptly answer calls in less than 3 rings and only 2 minutes in the queue.
- Respond to customer inquiries.
- Create work orders.

**This job is NOT for you if**:

- You have trouble showing up for work on time.
- You'd rather sit and stare at the phone and pray that it doesn't ring.
- A dark cloud hangs over your head, and you get annoyed by cheerful people.

**Skill Requirements for Customer Service Representative**:

- Open to learning new software such as Service Desk
- Knowledge of Microsoft Outlook and Word
- Pleasant phone voice and telephone etiquette
- Ability to maintain energy and composure with 100+ calls a day
- Listening skills to understand the unique needs of our customers

**Qualifications**:

- Previous experience as a Customer Service Representative in a Call Center environment is preferred. Willing to train.
- All applicants must pass a background check
- Spanish is a plus

Pay:
With phone experience, it could make up to $22 an hour.

We are constantly asking ourselves to think outside the box, utilize technology to improve lives, connect and make a difference for our customers. Our management team comprises passionate people who want to see you achieve your goals.

**Our Goal by 2025**: Unique Repair creates a guided path to a more extraordinary career for EVERYONE in the company. YOU are in charge of how far you will go.

**Which leads to our Core Values**:
**Let's Have Fun**: Our atmosphere is relaxed, and every employee should enjoy what they do and whom they work with.

**We All Have a Voice**: So, let's use it. No matter the size of our company now or in the future, everyone is essential and can influence the change and direction of the company.

**Improve Lives**: We want to improve the lives of our employees and customers by investing in our team's training as well as personal and professional growth.

**Benefits**:

- Monday - Friday schedule
- two weeks of paid vacation
- three sick days
- six paid holidays
- Health Insurance
- Dental Insurance
- Vision Insurance
- Short Term Disability
- 401K with a 2% employer match

At Unique Repair Services, we got big dreams to double the company. So what does that mean for you? A ton of career advancements and opportunities for people who are willing to invest in our customers, support our technicians, and want to be here long-term

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