Director of Training

4 weeks ago


San Francisco, United States Children's Council of San Francisco Full time

**Job Title**:Director of Training**

**Department**:Human Resources**

**Reports to**:Chief Human Resources Officer** **(CHRO)**

**FLSA**:This is a f**ull-time (**40 hours**/week**) Exempt Position**

**Salary**:$115,000 - $125,000**

**ABOUT CHILDREN’S COUNCIL**:
For 50 years, Children’s Council has been the heart of child care and early education in San Francisco, advancing the belief that high-quality child care can transform lives and communities. Our more than 140 team members help families navigate their child care and preschool options and secure financial assistance to pay for it. We provide home-based child care businesses with the training and resources to succeed. Through a wide range of free programs and workshops, we support parents and caregivers as they build child development skills. As the city’s second-largest nonprofit contractor, with an annual budget of over $240 million, we are a major stakeholder in the child care system. We educate the public and advocate for increased investment in early education at the local and state level. If you are a child care champion, we want you on our team.

**Position Summary**:
**Keys to Success**:

- You can comfortably pivot between HR and Training (L&D) functions
- You are agile and resourceful
- Whether HR or training related, you are an effective leader

**Core Responsibilities**:
**Training**
- Collaborates with leadership to understand the organization’s goals and strategy related to organizational training, staff engagement, and creating an inclusive culture.
- Work with leadership and program teams to create and lead the execution of our professional development and training roadmap; seamlessly connect organizational goals into our performance management process (Trakstar); lead our annual review process and calibrate documentation and competencies so that there is alignment.
- Partner with CHRO on strategic initiatives as it relates to creating training plans for staff, resources and opportunities for learning and development, and other HR-related processes.
- Support CHRO with your thought partnership and innovative ideas on workforce planning, training and development, performance management alignment.
- Develop and implement trainings that support and move forward DEI goals and initiatives.
- Cultivate relationships with outside facilitators to provide targeted trainings for staff (skill based, DEI, or program specific).
- Support leadership with actively creating and tracking SMART goals in our learning management system; establishing goal-setting measures, identifying skill gaps and successful outcomes that culminate in our annual review process.

**Human Resources**
- Supervises staff and manages employee performance; provides ongoing performance feedback, addresses problems, orients and trains employees, verifies competency and identifies and suggests way to develop skills.
- Support and grow team members progress and professional development by maintaining an environment focused on growth mindset, collaboration, and feedback.
- Through your thought partnership with the CHRO, you will support efforts to fine-tune and link HR organizational processes, and workflows to reflect our culture and learning initiatives.
- When needed, you will execute special projects by identifying and clarifying issues and priorities; communicating and evaluating milestone accomplishments; evaluating alternative plans of action.
- Oversees LMS vendor relationship and training facilitation; performs a cost benefit analysis of current services provided and monitors our ROI.
- Other projects and duties as assigned.

**Qualifications, Skills & **Experience**:

- A minimum of 5 years’ experience working in HR, preferably for a mid-sized organization
- A minimum of 3 years’ experience implementing and conducting organizational trainings
- Must have direct experience supervising staff
- Must have project management experience (prioritizing, tracking, and managing competing priorities and deadlines) an ability to work in a fast-paced environment
- Must have excellent written, oral communication skills
- Must be detail-oriented, organized, and resourceful
- Experience working with HRIS platforms (Trakstar, Bamboo, or SAP Litmos)
- Experience using project management software is an added bonus
- PHR or SPHR certification preferred

**P**hysical Requirements**:

- Mental acuity to perform the essential functions of this position in an accurate and timely fashion.
- Dexterity to use office equipment; the ability to sit and work at a desk for extended periods of time.
- Ability to speak, hear, and understand speech at normal room levels.
- Physical agility to bend, stoop, walk, climb four flights of stairs if required.

**BACKGROUND CHECK**

All offers of employment are contingent upon successfully completing this process.

**COVID Policies**

**Hybrid Work**

We have adopted a hybrid working model at Children’s Council. There are a few roles where the hyb



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