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Operations Analyst
4 months ago
eToro has created an intuitive Social Trading platform that gives traders and investors access to global stock markets, commodity trading, cryptocurrency trading, and more. We strive to make money management available and accessible to everyone (even to users with no prior experience or knowledge). We have over 33 million users worldwide, and our platform is available in over 140 countries around the world.
With over 1,500 employees worldwide, we have locations in the US, Cyprus, UK, Australia, Germany, and Israel, and we are constantly growing and expanding into new markets.
Join us as an Operations Analyst specializing in KYC/Onboarding at eToro US. Support the KYC Supervisor in refining our KYC operational processes, delivering exceptional efficiency for eToro platform users. We seek an outgoing, confident, and independent professional with exceptional verbal and written skills to join our team. Your role includes extracting insights, enhancing KYC procedures, and ensuring seamless customer experiences. Reporting to the KYC Supervisor, you'll shape the future of our KYC operations.
**What We Offer**:
- Hybrid work model
- Competitive salary
- Comprehensive benefits package
- Team events
- Mobile phone stipends
- Daily lunch
- Gym stipend
- 6% 401K match
- 100% insurance coverage for the employee
**Location**:
This position offers a hybrid work model, with the flexibility to work remotely with in-office attendance in Hoboken, NJ required once a week.This role may be based in any of the following hybrid locations:
- New York
- New Jersey
- Connecticut
**Responsibilities**:
- Conduct KYC/ Onboarding processes according to regulations and policies.
- Analyze client information for account opening and compliance.
- Maintain awareness of relevant laws and escalate compliance issues.
- Review and evaluate client documents for compliance.
- Lead project initiatives to enhance operational efficiency.
- Develop and update procedures and policies.
- Report on progress and challenges to management.
- Handle confidential information securely.
- Collaborate with the wider KYC team.
**Requirements**:
- BA or BS Degree in a relevant field.
- 1-3 Years of specialized experience in Financial Services
- Strong project management, communication, and team skills.
- Proficient in MS Office/ Google Suite
- Understanding of BSA, US Patriot Act, OFAC, and other regulations.
- Highly organized, detail-oriented, and independent worker.
- Ability to meet deadlines and handle pressure.
Sub Department:
Operations
