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Inside Sales Coordinator and Customer Service
3 months ago
Successfully identify, pursue and acquire new business relationships by creating an environment in which the needs of the customer are being matched to the products and services, retaining and expanding future business from current clients; Adopting a long-term perspective in developing mutually beneficial business relationships with others.
- Be Self-Motivated and diligent in your work.
- Have a positive attitude about cold calling potential customers.
- Quickly and Efficiently communicate with Administration team on demand and interest for new and existing products.
- Answer phone queue
- Order processing
- Serve as primary contact with accounts
- Work with Sales Managers to verify pricing discounts and customer details.
- Maintain detailed files for documentation
- Initiate Return Materials Authorizations (RMAs), AAA (Credits/Debits), and Damage Claims
- Work closely with manufacturing personnel to meet customers’ requirements
- Provide customers with accurate product pricing and delivery information
- Obtain accurate information from vendors relating to shipment dates and expected date of delivery
- Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
- Generating purchase orders and requests for quotations
- Generate new and repeat sales by providing product and technical information in a timely manner
- Recommend alternate products based on cost, availability or specifications
- Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
- Other tasks as required
*
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Experience level:
- 5 years
Shift:
- 8 hour shift
Supplemental pay types:
- Bonus opportunities
- Yearly bonus
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
Ability to Relocate:
- La Puente, CA 91744: Relocate before starting work (required)
Work Location: In person
