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Housing Manager, Desert

3 months ago

Palm Springs, United States Jewish Family Service of San Diego Full time

**Position Title**: Housing Manager

**Organization**: Jewish Family Service of San Diego

**Department**:Desert Programs

**Position Type**: Full-Time (37.5+ hours/week), Exempt

**Work Setting**:Onsite

**Reports To**:Director of Supportive Housing

**Pay Range**:$66,560 - $70,000/year

**Total Compensation**:
In addition to standard pay, compensation for this position includes:

- Comprehensive, low-cost healthcare coverage for employees
- Generous employer 401(k) contributions
- Employer-covered life insurance

**Time Away from Work**:
Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

- Paid vacation time and sick leave
- 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
- 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

**Position Overview**:
The Housing Manager delivers assistance crucial to enhancing/improving a client’s standard of living, emotional health, physical health, and community health. The Housing Manager strives to remove barriers that are impeding upon a person’s level of self-sufficiency. Additionally, this position is responsible for the implementation of housing quality standards and property maintenance as necessary and supervising all Housing Coordinator staff.

**Responsibilities**:

- Responsible for oversight of daily operations of the housing team
- Oversee residential properties addressing any safety and maintenance issues
- Update and monitor all client housing files
- Monitor and implement all Housing Quality Safety inspections as mandated by HUD
- Responsible for all aspects of work order process and follow-up with staff, clients, and property management companies
- Verification and calculation of client rent. Oversee all aspects of client rental payments and completing needed documentation
- Assist and oversee all reasonable accommodation and modification needs.
- Be familiar with Fair Housing Laws
- Respond to staff and client needs
- Work independently
- Assist with move-in and move-out of clients
- Maintain inventory of all program supplies
- This position will interact with clients and maintain confidentiality on a consistent basis
- Oversight of donation pickups
- Oversight of agency vehicle maintenance
- Work directly with outside partners to facilitate services when needed. (Landlords, Vendors, IEHP, County staff)
- In partnership with the program manager, provide oversight of the housing retention program
- Update, monitor, and ensure all client housing files are in compliance with the HUD contracts
- Assist Program Manager in creative strategies to ensure client lease compliance while maintaining good standing with the property management companies
- Create all client Occupancy Agreements and the necessary attachments
- Responsible for all aspects of the reasonable accommodation and modification process
- Regular one on one meeting with each team member
- Oversee all aspects of client lease compliance, including violation documentation and corrective action plans
- Assist with move-in and move-out of clients ensuring contract compliance for vacant units
- Participate in food distribution and food donation pickups as needed
- Participate as needed in County, HUD, and City Meetings
- Responsible for completing monthly reports
- Responsible for setup, disconnection, and monitoring of all client unit and office utilities
- Responsible to ensure timeless and accuracy of all data entry requirements of the housing department
- Responsible to create, implement, and maintain new processes to ensure contract compliance
- On-call as necessary for site emergencies

**Skills/Experience/Abilities That Are a Must-Have**:

- Knowledge and skills to implement Fair Housing and Landlord Tenant laws
- Knowledge and ability to perform maintenance including but not limited to electrical, plumbing, and minor property maintenance duties
- 2+ years’ experience providing property management services preferred
- Must possess a reliable car and valid driver’s license
- Strong crisis intervention and honed assessment skills, including high risk issues
- Extensive knowledge of Riverside County community resources
- Ability to work independently as well as in a team
- Capacity to form professional relationships with clients and maintain appropriate boundaries

**Language**
- Good to excellent spelling, grammar and written communication skills
- Excellent telephone and oral communication skills
- Ability to read and interpret documents such as memos, general clerical documents, project and grant reports, safety rules, instruction booklets and manuals

**Mathematical**
- Ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions and decimals
- Ability to analyze data and run reports as appropriate

**Reasoning**
- Ability to dea