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Human Resources Associate

2 months ago

Middletown, United States Pennsylvania Turnpike Commission Full time

**Posting Start Date: May 6, 2024**

**Posting End Date: May 17, 2024**

**Position Number: 80003690**

**Union: Non-Union**

**FLSA Status: Salaried Non Exempt**

**Department: Human Resources**

**Salary Grade: N-12**

**Salary: $54,000.00**

**Employment Type: Full Time**

**Building Location: Central Office Building**

**Building Street: 700 S. Eisenhower Boulevard**

**Building City: Middletown**

**Building State: Pennsylvania (US-PA)**

**Building Zip Code: 17057**

**Work Schedule: Flexible Work Options**

The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway” Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. The PTC operates a 565-mile system with over 205 million transactions annually. Together, we are building the highway of the future.

**The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for **Flexible Work Options** such as**:

- **Hybrid Work**:

- combination of remote and in-person reporting
- **Alternate Work Schedule** - flexibility to adjust work schedule length to complete work week in fewer days

*Some options may require completion of probationary period. The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options.

**Job Purpose and Summary**

This position is responsible for performing entry-level and administrative work in support of one or more functional Human Resources (HR) program areas for the Pennsylvania Turnpike Commission (PTC). Work is performed under general supervision with some independence, reviewed by a manager, or designee, for direction and end results.

**Essential Functions & Responsibilities**

Performs day-to-day activities in the support of one, or more, HR program areas and/or projects. Assists higher-level staff with special assignments. Recommends and assists with the implementation of changes in procedures to facilitate effectiveness for assigned areas.

Serves as a customer service representative, greets visitors, and ascertains their needs. Provides general information, documentation, and assistance. Gathers information to refer to the appropriate unit/department.

Becomes familiar with, and follows, established policies, procedures, laws, and regulations. Refers internal/external staff and customers to appropriate policies and procedures.

Performs varied clerical and administrative support in the administration of HR Programs including recording data, copying, collating, sorting/distributing mail, answering phones, scheduling meetings/trainings, maintaining office equipment, and maintaining personnel files.

Participates in the preparation, ordering, and dissemination of a variety of employee communications, handouts, supplies, and booklets.

Gathers and analyzes data to provide support with HR programs and projects. Gathers right-to-know information and other documents.

Updates and enters data into HRIS systems. Summarizes data and prepares reports and logs. Identifies system errors and reports them to supervisor. Submits tickets for system issues involving daily assignments.

May assist with gathering information and providing input for RFPs and contracts. Scans contracts and relevant information into system.

Drafts and modifies correspondence, reports, and other communication relating to assigned program areas. Modifies HR information on the Intranet/Extranet as requested by higher-level staff.

Assists with skills assessment process for job applicants as required.

Participates in meetings, trainings, and other events.

Maintains confidentiality and appropriately handles sensitive issues. Maintains confidential records, files, and documentation.

Participates in a variety of training sessions, seminars, and on-the-job work experiences to become familiar, and stay up to date, with PTC policies/procedures, as well as external updates that could impact the assigned program area.

Uses situational awareness to anticipate and prevent accidents.
Performs related duties as required.

**Qualifications**

**GENERAL**
Four (4) years of Human Resources experience.
- OR
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- OR
- One (1) year of administrative experience in the Human Resources Department at the PTC.
Equivalent combination of education and/or experience may be accepted.

Must demonstrate proficiency in applicable Microsoft programs. A skills assessment may be required prior to interviewing for this position.

Possession of a valid driver’s license. Must obtain and maintain a valid Pennsylvania driver's license within six (6) months of employment.

**Competencies**

Customer Service

Research Skills

Communication Proficiency

Reliability

Business Writi