Learning & Development Program Manager
2 months ago
We are looking to add a Learning & Experience Manager to our team
ResProp Management's mission is to be the most owner-zealous company ever. We're combining high-autonomy teams with tech-enabled solutions to revolutionize the property management industry. We have over $1 billion of assets, have consistently performed in the top quartile of all real estate private equity companies, and we were twice-named Fortune's Top 100 Best Places to Work in the U.S.
Before you apply, review these resources to better understand our culture and mission: About ResProp
**What you'll be doing**:
- Real-time tracking team member performance & engagement leveraging Business Intelligence
- Hosting virtual & in-person coaching opportunities that support employee development spanning leasing techniques, financial understanding, advanced sales skills and more.
- Promoting operational efficiencies by monitoring and providing training on property management software platforms (Resman, Coupa, etc.).
- Devising strategic learning plans targeting employee needs
- Build interactive learning content and deliver across company portfolio
- Support the growth of the internal peer-to-peer mentorship program
- Communicating regularly with support function leads and leadership in developing new and innovative best practices.
- Take ownership of the mystery shop program to align with sales enablement strategies, ensuring insights are leveraged to enhance customer experience and sales performance.
- Long-term focus and desire to work in a fast-paced, growing organization
- At least 3 years in a training role creating instructional content.
- Prior experience in property management.
- Expertise in instructional design with proficiency in Google/Microsoft suite (especially PPT/Slides and Excel/Sheets).
- Experienced in video production and video/audio editing
- Experience managing a Learning Management System (LMS) or Learning Experience Platform (LXP)
- An outgoing, people-centric attitude
- Detailed, organized, and routine-oriented
- Strong virtual and in-person communication skills with experience in virtual facilitation
- Proactive, autonomous, and self-disciplined work ethic to close gaps that arise with our teams
- Reside in Austin, TX (Hybrid)
**What you'll get**:
Our compensation & benefits package is designed to reward long-term career growth. Your total compensation can and should grow as you progress with the company. We evaluate performance and provide direct feedback to all teammates throughout the year, and ensure that compensation matches the role and performance. In addition, we offer the following:
- Coaching and stretch assignments that will test your limits
- Competitive salary
- Medical, Dental, & Vision Benefits
- 401(k) retirement plan
- Competitive Paid Time Off
- Discounted rent at any properties owned by ResProp Management
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