Learning & Development Specialist

4 weeks ago

Austin, United States Goodwill Industries of Central Texas Full time
Job DescriptionJob Description


Summary of Position

As a Learning and Develop Specialist, you will be instrumental in developing and delivering training programs that enhance the skills, performance, and productivity to all levels of Team Members in our mission-driven organization. Your focus on education and empowerment drives our initiatives, helping individuals achieve their full potential. You will play a key role in shaping engagement content and facilitating workshops that align with our organizational values and goals; including but not limited to orientation, retail onboarding, and retail leadership onboarding.

Job Description

Role and Responsibilities

  • Design and implement effective training programs tailored to the needs of Team Members, ensuring alignment with organizational goals.
  • Facilitate engaging and informative training sessions, both in-person and online, adapting your approach to a suit a variety of learning styles.
  • Develop instructional materials and courses, utilizing various instructional techniques and formats including simulations, team exercises, group discussions, videos and lectures.
  • Evaluate the effectiveness of training programs and learning outcomes, providing recommendations for improvement.
  • Collaborate with various departments to assess ongoing training needs and develop strategies for continuous development and learning.
  • Maintain records of training activities and Team Member progress through our Learning Management System.
  • Direct administrative functions necessary to deliver and document Learning and Development programs.
  • Perform other duties as required in support of the department including, but not limited to, periodic reporting, specific administrative requirements of a program and other training/HR duties.
  • Provide technical and organizational support in the development/implementation of an effective training curriculum for Team Members.
  • Stay current on leading edge learning, knowledge management and professional development trends.
  • Other duties as assigned.

Supervisory Responsibility

This position does not have supervisory responsibilities.

Required Skills & Qualifications

  • Proven experience as a Trainer or Instructional Designer, with a minimum of two (2) years of experience in facilitating training sessions to all levels.
  • Knowledge of learning styles and adult learning theory.
  • Strong background in instructional design, with experience in creating and implementing training programs.
  • Excellent interpersonal, communication, and organizational skills.
  • Ability to multi-task, prioritize work and have excellent time managements skills.
  • Must be flexible to respond quickly and positively to shifting demands and opportunities.
  • Ability to work under tight deadlines and plan, organize and carry out multiple detailed tasks.

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear.
  • Ability to cope with and tolerate moderate levels of stress is also a necessity.
  • Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate.


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