Sales Contract Analyst

2 months ago

Chicago, United States 1WorldSync Full time

Are you an experienced sales support professional who is looking to make the move to a forward-thinking tech company? Do you enjoy collaborating with sales, support, finance and legal teams in order to help facilitate new contract and renewal management? Good news 1WorldSync is looking for a **Sales Contract Analyst **to join our team at our **downtown Chicago headquarters**.

1WorldSync is the industry leader in product content management. With approximately 600 employees across the US, Brazil, Canada, France, Germany, Portugal, Switzerland, and the UK, we’re seeking a** Sales Contract Analyst **to support our growing global team.

Reporting directly to our Senior Manager, Business Operations, the **Sales Contract Analyst** is responsible for partnering closely with the sales team at 1WorldSync to help facilitate the processing of new, changing, and renewing sales contracts, and helping to coordinate smooth accurate billing, and associated onboarding/offboarding. We are looking for a self-starter to join our team who can quickly master an understanding of what we sell and how we sell it to best support sales in expediting the execution of new and renewing deals. This role serves as a “trusted advisor” to sales in crafting and structuring contracts and SOWs, assisting with amendments and renewals, processing of sales orders, and notification to finance and support prompting invoicing/crediting and onboarding/offboarding activities. The role also works with internal stakeholders to create scalable and efficient policies and processes in support of deal making & sales activities.

As **Sales Contract Analyst** at 1WorldSync, responsibilities include the following:

- Establishing and maintaining a thorough understanding of our entire product and service portfolio, the corresponding NetSuite items, applicable revenue recognition rules, and contractual language required.
- Establishing and maintaining a thorough understanding of our “Opportunity-to-Onboarding” processes, and the associated SOPs and system knowledge required to provide guidance and direction to cross-functional team members where needed.
- Providing the sales team complete and accurate consultative support & guidance on best practice deal management & contract structuring.
- Shepherding deals through the contract cycle & approval process in collaboration with the appropriate cross-functional teams; serving as a liaison between the sales team and our legal and finance teams to ensure timely review, changes, and resolution occurs on redlined contracts.
- Collaborating with and providing advice & deal insights to cross functional teams (systems, legal, pricing etc.) in order to build scalable, efficient processes, and drive improvements in policies, processes, and systems to help increase productivity.
- Properly entering sales orders and adjusting renewal sales orders as needed.
- Providing notifications to finance and support regarding invoicing and onboarding/offboarding for new business, change orders, and renewals with changes.
- Continuously learning and developing professionally to support the sales team as the company continues to grow.

**Required Skills and Experience**:
- 3+ years of experience in a revenue operations/order management role (preferably within a service based company)- Bachelor’s degree or equivalent work experience

**Desired Skills and Experience**:

- Proven ability to break down deal related problems of all different types in a structured fashion, and identify the key issues to resolve- Must be able to prioritize and manage time effectively for self and other team members.- Ability to perform flawlessly and professionally in a fast-paced environment with the ability and willingness to quickly change direction when circumstances demand, while following through and working conscientiously to see tasks to completion.- Detail oriented.- Flexible and resilient.- Strong and effective verbal and written communicator with the ability to form strong relationships with internal team members, and direct and/or influence others without formal authority.- Effectively collaborate with a variety of people and job functions, with an ability to juggle and accomplish multiple tasks of varying priorities, complexity, scope, and timelines.- Demonstrate good business judgment, professional etiquette, and organizational skills.- Strong interpersonal skills with the ability to deal effectively with all levels of management within the organizational hierarchy.- Thrive working both independently and collaboratively in a team environment; backfilling for and/or load-shifting with team members when needed.- Knowledge of Customer Relationship Manager (CRM) systems (1WorldSync uses NetSuite).- Knowledge of Ironclad (both from a contract processing perspective and workflow design).- Demonstrates 1WorldSync Core Values (Teamwork, Continuous Improvement, Humility, Integrity) in Action.

**Benefits**:
- Incredible health benefits (FSA and

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