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Front Desk Receptionist/supervisor

4 months ago

Fairfax, United States Montrose Pet Hotel Full time

Montrose Pet Hotel is a small business in Fairfax, VA. We offer individualized, non group-play boarding and daycare for dogs and cats. We are professional, engaging, and enthusiastic, and our goal is to provide caring and compassionate pet care for our guests. While Montrose Pet Hotel is attached to the Montrose Animal Health Center, we are operated independently from one another. This is not a vet tech job. You will be solely responsible for the hotel side of the business.

We are looking for a Front Desk Receptionist/Supervisor

**Responsibilities**:

- Provide compassionate care for all guests ensuring their safety and health during their stay.
- Handling dogs and cats of all sizes and personalities.
- Feeding, medicating, and completing health and safety checks.
- Carefully and accurately entering customer and reservation information, feeding and medication instructions, and vaccination records.
- Act as the supervisor on duty ensuring all guests are happy and healthy.

Schedule:

- Ability to work AM (6:30-1) or PM (1-7:30) shifts throughout the week is a must.
- Availability on holidays and weekends is required.
- Occasionally working Pet Care Specialist shifts with our boarding guests will be required (about once per month).
- Expected hours: 20-40 per week

**Qualifications**:

- Must love dogs and cats
- Previous pet care or front desk experience (1+ years preferred but not required)
- Excellent communication skills and a lot of patience
- Ability to multitask
- Desire to work in a team environment
- Self-motivated and independent
- Ability to lift 40 pounds occasionally

**Job Types**: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Employee discount

Schedule:

- Evening shift
- Morning shift

**Experience**:

- pet care: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person