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Bar Lead

4 months ago

San Jose, United States Jardin Full time

**Essential Functions**
- Ability to lead a bar team of 8 to ten people
- Good execution of responsibilities
- Ability to train new employees
- Great customer service skills
- Bi-weekly alcohol ordering, monthly inventory
- Have a good understanding of profit and loss
- Prepare and serve beverages to guests according to recipes and contracts
- Stock/restock appropriate areas of the bar with alcohol, glassware, ice and supplies
- Available to work a variety of hours, days and shifts, including weekends
- Effectively service a full bar top, cocktail station, and dining room orders
- Safely and effectively transport food or beverages to a table of three in a single trip
- Ability to safely tolerate hands being exposed to liquids frequently, including water, cleaning solutions, alcohol, various juices and other liquids
- Safely and effectively use and operate all necessary tools and equipment, including knives and blenders
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, high stress environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- We do not tolerate drinking on the job

**Key Responsibilities and Duties**
- Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Safely and properly change beer kegs, CO2 tanks and soda dispensers
- Manually wash and sanitize glassware using a three compartment sink
- Account for and maintain the security of all bar stock and inventory
- Responsible for the security and reconciliation of the bar cash drawer
- Ability to recognize an intoxicated guest, refuse to overserve guests and seek out management with any concerns about a guest that appears intoxicated
- Accurately record and account for all items ordered, process payments, and account for and balance all sales/receipts in compliance with restaurant policies and procedures
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques and present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed

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