Employee Experience Business Partner

4 weeks ago

Tampa, United States Suncoast Credit Union Full time

Overview:
**Pay Transparency**: $73,000 - $120,000 _based on experience and credentials_

**Location Type**: Remote

**Position Type**: Full Time

**Schedule**: Monday through Friday 8:00 AM - 5:00 PM

**Responsibilities**:

- Collect and analyze data related to the employee experience, including employee surveys, feedback, and HR metrics
- Identify trends, patterns, and areas of improvement to enhance employee engagement and satisfaction
- Maintain and manage learning management system content for accuracy and relevance
- Design, administer, and analyze employee surveys to gather feedback on various aspects of the employee experience such as onboarding, training, leadership, and work-life balance
- Prepare reports and insights based on survey results to drive actionable recommendations
- Develop and maintain key performance indicators (KPIs) to measure the effectiveness of employee experience initiatives
- Monitor and report on KPIs to track progress and identify areas for improvement
- Analyze and map the employee journey, from recruitment to off-boarding to identify pain points and opportunities for improvement
- Collaborate with HR and other stakeholders to develop strategies and initiatives that enhance the employee experience at each touchpoint
- Maintain current knowledge of industry trends and best practices related to employee experience, engagement, and satisfaction
- Research and recommend innovative approaches to enhance the employee experience at Suncoast Credit Union
- Administer the learning management systems (LMS) and content management systems (CMS) to efficiently communicate information, as well as organize curriculum and content in a concise and understandable display

Qualifications:

- Bachelor’s degree in education, human resources, or a related field _(A comparable combination of work experience and training may be substituted for education requirements.)_
- 5+ years of human resources, employee relations, or similiar experience in a role with employee experience focus
- Experience with various educational platforms and tools, including distance learning training tools, learning management platforms (CMS, LMS), computer based authoring tools, and other technologies required for department objectives
- Proven experience in data analysis, preferably in an HR or employee experience-related role
- Strong analytical skills with the ability to collect, interpret, and present data in a clear and meaningful way
- Excellent communication skills with the ability to present complex data and insights to both technical and non-technical audiences
- Ability to work collaboratively with cross-functional teams and stakeholders to drive change and implement data-driven initiatives
- Previous experience in project management of training programs preferred
- Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
- Accurate, detail-oriented, and organized with task management
- Ability to analyze and resolve difficult or complex problems
- Ability to influence others regarding policies, practices, and procedures

**Skills**
- Analytics
- Data Science
- Leadership
- Networking
- Project Management
- Public Speking

**Benefits**
- **Financial Well-Being**: Bonus Program up to 9%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
- ** Wellness**: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
- ** Work-Life Balance**: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
- ** Community Involvement**: Paid Volunteer Hours
- ** Growth**: Degree Assistance up to $5,000 per year
- ** Flexibility**: Remote, Hybrid, and Onsite Schedules
- ** Security**: Pet Insurance, Free Identity Theft Protection, Legal Assistance

**Company Overview**

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK Employees flourish in an inclusive culture celebrating growth and prioritizing the community. Chartered in 1934, Suncoast has never furloughed any employees.

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