Front Desk Agent

2 weeks ago


Beverly Hills, United States Lyndel Full time

**10:30pm - 6:30am Tuesday - Friday nights**

We are a small hotel in the heart of Beverly Hills. Guests enjoy their stays because of the location and friendly staff.
If you have a friendly personality, you will appreciate the work. If you also have previous hotel or other customer service experience, enjoy meeting people from around the world, and work well in a diverse environment we would like to meet you and invite you to submit your resume.

**Responsibilities**:

- Review and maintain daily transactions and update guest records
- Welcome guests upon their arrival and assign rooms
- Inform customers about payment methods
- Register guests collecting necessary information
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Provide information about our hotel, available rooms and rates
- Respond to guest complaints in a timely and professional manner

**Skills**:

- Nocturnal
- Hotel experience and languages a plus
- Customer service experience and a professional appearance a must
- Energetic positive attitude
- Excellent written and verbal communication skills
- Proficiency in Math
- Experienced with MS Office Excel
- Excellent organizational skills
- Work experience as Customer Service, Hotel Front Desk Agent, Receptionist or similar role
- Organized and detailed oriented

**Job Types**: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- Overnight shift

Work setting:

- In-person

**Education**:

- Associate (required)

Shift availability:

- Day Shift (required)

Work Location: In person


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