Customer Service Representative

3 weeks ago


Compton, United States Orion Plastics Full time

'''
**Duties**:

- Answer customer inquiries and resolve issues in a timely and professional manner
- Upsell products and services to customers when appropriate
- Maintain accurate customer records and update information as needed
- Analyze customer feedback and provide suggestions for improvement
- Make outbound calls to follow up on customer inquiries or to provide additional information

Qualifications:

- Excellent communication skills, both verbal and written
- Bilingual or multilingual proficiency, particularly in Spanish, is a plus
- Strong problem-solving abilities and attention to detail
- Ability to handle difficult or irate customers with patience and professionalism
- Sales experience or the ability to effectively upsell products or services
- Familiarity with phone etiquette and the ability to communicate clearly over the phone

'''

Pay: $19.79 - $26.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance

Experience level:

- 2 years

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Work Location: In person



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