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Customer Service Support Team Member

4 months ago

Brookfield, United States Fusion Anesthesia Solutions Full time

**Role**

Customer Service Support Team Member is truly a _team-based_ role. Team Members share and alternate in-house duties to provide consistent workflow for our Medical Billing Teams and Accounting.

**Responsibilities**

Customer Service Support Team Members will handle tasks including, but not limited to:

- Answer incoming calls and assist with over-the-phone-payments
- Upload of electronic charge and payment files to company's billing system for processing
- Batching and reconciliation of charges for billing
- A detail-oriented individual that can gather and document information accurately
- Retrieving medical records
- Sorting and distributing incoming mail

**Requirements**:

- Reliability in daily attendance
- Answering incoming phone calls for patient payments
- Computer proficiency using multiple screens and programs
- Great communication and customer service skill set
- Comfortable working in an office setting

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

**Education**:

- High school or equivalent (required)

Work Location: In person