Customer Service Representative
4 weeks ago
Customer Service Representative
Responsibilities will include:
- Manage increased customer interactions
- Utilize optimal communication skills in order to ensure consumer comfortability
- Meet personal/customer service team sales targets and call handling quotas
- Assess consumer needs
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Manage customer feedback and provide solutions as necessary
- Provide accurate and complete information
- Go above and beyond to ensure customer satisfaction
**Skills**:
- Proven customer support experience or experience as a client service representative
- Strong active listening
- Customer orientation and the ability to interact with multiple personalities
- Familiarity with CRM systems and practices
- Customer orientation
- Excellent communication skills
- Ability to prioritize and manage time effectively
*NO REMOTE ROLES AVAILABLE*
**Job Types**: Full-time, Part-time
Pay: $700.00 - $1,800.00 per week
Expected hours: 30 - 50 per week
**Benefits**:
- On-the-job training
- Professional development assistance
Experience level:
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
Work Location: In person
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