Retail Supervisor

4 weeks ago

Burbank, United States Goodwill Industries of Southeastern Wisconsin & Metropolitan Chicago Full time

Goodwill Retail Services, one of the fastest growing retailers in the area, is seeking energetic individuals who have a desire to grow with us. Join us today to get started on your own Goodwill career path.
- Ask about our new _**_Employee Referral Program _**_for more details on how to earn $250 or more per referral. We are looking for more amazing talent to grow our teams, just like you_

**_ Earn an additional $1300 per year for good attendance_**

**_ Management incentive of based on store goals_**

The Retail Supervisor contributes to the Goodwill mission by leading our retail stores and donation sites to achieve their overall goals. As a supervisor you will be responsible for opening/closing the store, managing register efficiency, achieving daily production goals, providing excellent customer service, and developing associates. Within our retail stores we want you to use your experience and skills to train, motivate, and lead our associates to create a customer centric store and donation environment. You will work together with your team to achieve sales and production goals that make your store successful.

**Our Retail Supervisors must exhibit the following competencies**:

- Customer Focus
- Directing & Motivating Others
- Drive for Results
- Action Oriented
- Timely Decision Making

Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment, and supportive services for people with disabilities or disadvantages who seek greater independence.

RESPONSIBILITY LEVEL:
Implements strategies to achieve the goals for the organization and retail store operations. Implements, revises, and sustains policies, procedures and programs. Typically works on projects and initiatives that span 3 - 12 months.

PRINCIPAL DUTIES:
2. Problem Solving: Light supervision; works independently. Periodic review of work by manager or senior coworker. Solves problems of moderate to advanced complexity; able to identify root cause, interpret data and resolve issues.

3. Technical Skill: Understands and applies professional principles and skills within area of specialization to modify processes to resolve situations.

4. Community Engagement: Champions Goodwill's community engagement initiatives and serves as an ambassador for Goodwill in the wider community.

5. Maximize the value of all donated goods and maintain production and store environment standards.

6. Coordinate the proper rotation of goods in the store to ensure a continuous flow of new merchandise.

7. Support the training and coaching of all employees to reach their potential as a highly productive and collaborative members of the team. Oversee that there is adequate coverage at POS and in donations.

8. Assist with hiring process of associates; completing phone screens, interviews, new hire orientations and training as needed.

9. Function as a service experience leader (SEL); operate register, assign tills, maintain efficient customer flow, sales staff productivity and proper cash controls.

10. Maintain a safe and orderly work environment; ensure employees operate equipment safely and follow safe work practices.

11. Work with Store Management to conduct apprehensions following established loss prevention policies and procedures.

12. Accurately complete data entry of required reports on time. Share with leadership insight or concerns found in report data or other documentation.

13. Consistently communicate and implement policies and procedures, reporting concerns to leadership.

14. Plan and organize work assignments to increase customer service and protect assets.

15. Responsible for completing other duties/responsibilities as assigned.

**REQUIREMENTS**:
1. Two years of supervisory experience preferred.

2. Able to complete and retain forklift certification.

3. Work varied schedule and flexible hours; a minimum of two closing shifts per week and every other weekend as scheduled. Additional nights and weekend shifts may be required to meet business needs.

4. Must have working phone that allows for communication accessibility.

CORE CULTURAL COMPETENCIES:
1. Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.

2. Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.

3. Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.

4. Situational

  • Visual Deployment Supervisor

    4 weeks ago

    Burbank, United States Best Buy Full time

    As the Visual Deployment Supervisor, you’ll be responsible for day-to-day management and execution of a team of visual deployment specialists. Your projects will take place across Best Buy retail and distribution center locations In this role, you’ll help maintain consistency, efficiency and quality of work completed by employees and third-party partners...

  • Shift Supervisor

    2 days ago

    Burbank, United States K-1 Speed Inc Full time

    Job DescriptionJob DescriptionDo you have the need for speed? Do you thrive in a fast paced, energetic work environment that focuses on serving our customers? If so, K1 Speed is the place for you. As the nation’s indoor electric karting leader and innovator for over the past decade, K1 Speed does not compromise on the quality and value of the product we...

  • Customer Development Manager

    4 weeks ago

    Burbank, United States Advantage Solutions Full time

    **Customer Development Manager** **What we offer**: - Full-Time Benefits (Medical, Dental, Vision, Life) - 401(k) with company match - Training and Career Development - Generous Paid Time-Off **Responsibilities**: - Working with and training Retail Supervisors to raise the level of effectiveness across the entire area and region. - Act as an account...

  • Customer Development Manager

    2 weeks ago

    Burbank, United States Advantage Solutions Full time

    Customer Development Manager At our Company, we grow People, Brands, and Businesses! We are seeking a highly talented Customer Development Manager (CDM) to be responsible for developing and growing sales volume in their assigned territory, markets, and regions through effective relationships with Store Operations personnel. The right candidate will ensure...

  • Merchandiser/stock Associate

    6 days ago

    Burbank, United States Jerry Leigh of California Full time

    As a Merchandiser/Stock Associate, you will be responsible for ensuring the execution of merchandise presentation plans and priorities for assigned retail territories. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized display of Jerry Leigh Merchandise at each assigned...

  • Amusement Department Manager

    2 weeks ago

    Burbank, California, United States Round1 Full time

    Are you a fan of video games, bowling, or karaoke? Do you have a friendly and outgoing personality? Enjoy being around people and thrive in a lively environment? If so, we are looking for someone like you!Join Our Team at Round One as an Amusement Manager!We are seeking an Amusement Manager for our Burbank, CA location at the Burbank Towne Center. As the...

  • Seafood Team Leader

    2 weeks ago

    Burbank, United States Whole Foods Market Full time

    **Job Description **:Provides overall leadership to the seafood team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Accountable for Team Member hiring, development, corrective actions and separations. All Whole Foods Market Retail...

  • Amusement Department Manager

    1 month ago

    Burbank, United States Round1 Full time $23 - $24

    Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire!Round One is looking for an Amusement Manager for our location in Burbank, CA at the Burbank Towne Center.The Amusement Manager will be responsible for the profit of the...

  • Amusement Department Manager

    1 month ago

    Burbank, United States Round1 Full time

    Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire!Round One is looking for an Amusement Manager for our location in Burbank, CA at the Burbank Towne Center.The Amusement Manager will be responsible for the profit of the...

  • Amusement Department Manager

    4 weeks ago

    Burbank, United States Round1 Full time

    Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire!Round One is looking for an Amusement Manager for our location in Burbank, CA at the Burbank Towne Center.The Amusement Manager will be responsible for the profit of the...

  • Amusement Department Manager

    4 weeks ago

    Burbank, United States Round1 Full time $23 - $24

    Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire!Round One is looking for an Amusement Manager for our location in Burbank, CA at the Burbank Towne Center.The Amusement Manager will be responsible for the profit of the...

  • Assistant Store Manager

    5 days ago

    Burbank, United States United Pacific Full time

    As an Assistant Manager you will be in a full-time position that offers benefits including; Medical, Dental and Vision Insurance 401K Tuition Reimbursement Program   The Assistant Store Manager is a leadership role that supports the Store Manager in all store operations and ensures a safe and customer-focused environment at all times. You will be...

  • Loss Prevention Customer Service Associate

    5 days ago

    Burbank, United States HomeGoods Full time

    Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.Opportunity: Contribute To The...

  • Loss Prevention

    5 days ago

    Burbank, California, United States Marshalls Full time

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is...

  • Loss Prevention

    5 days ago

    Burbank, United States Marshalls Full time

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is...

  • 70120- Early AM Merchandise Associate

    2 weeks ago

    Burbank, United States HomeGoods Full time

    JOB DESCRIPTION Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different. Posting Notes:...

  • Sales Associate, CA

    2 months ago

    Burbank, United States Dunn-Edwards Full time

    ** Sales Associate, CA Job 985.21** **Job Category****:** Store **Requisition Number****:** SALES007457 Showing 1 location **Job Details** **Description** There are many paint brands in North America, but only one is the best choice. Dunn-Edwards Paints prides itself on superior-performing products; first-class service from hard-working, knowledgeable...

  • Sales Associate, CA

    2 weeks ago

    Burbank, United States Dunn-Edwards Full time

    ** Sales Associate, CA Job 985.21** **Job Category****:** Store **Requisition Number****:** SALES007457 Showing 1 location **Job Details** **Description** There are many paint brands in North America, but only one is the best choice. Dunn-Edwards Paints prides itself on superior-performing products; first-class service from hard-working, knowledgeable...